Paradise Farm is a working organic farm so we were prepared for the practical intrusions this brings, we live in the country and have stayed on farms before. We were also looking forward to a sort of hippy quirkiness that uses feng shui to lay out the farm and does not allow meat, tobacco or children in the site.
Regrettably what we got was shabby, grubby, accommodation with a startling lack of attention to detail and to customer service.
Starting with the positives, this farm is lovely and quiet, I imagine if you live in the chaos of a big city you would feel that it was an oasis of calm. It has been planted as a tropical garden and there is an endearing natural pool, not sure I would like to put my feet in it though. The farm has tropical fruit trees and the plate of fruit for breakfast was delightful.
What the owner has not considered, and yes I did tell her all of this before leaving, is that a beautiful location is not enough to make a holiday.
We stayed in the Guest House, which is the lower floor of the owner's house, and is the most expensive accommodation on the farm, it has a bedroom, bathroom, lounge and a patio area with bug screens. The other two units are smaller and don't have integral bathrooms.
It seems that the bug screens have been renewed or replaced recently, judging by an earlier review, but there are still gaps around the doors, which the owner told us they had meant to get sorted, apparently we were "meant" to get white sheets as well, but we didn't.
There is a fridge in the property, but it was not plugged in when we arrived, understandable if we had walked in off the street, but we had not, we arrived at the time we said we would, it also had a rusty shelf. Most of the furniture in the Guest House was the sort that would be seen in a flea market, there was no attempt to smarten it up, this was not shabby chic, it was just shabby.
We stayed three nights on a b+b basis there was no servicing of our accommodation at all! no removal of rubbish, sweeping the floor, making the bed. When this was brought to the attention of the owner she said she did not want to intrude on guests - we went out each day we were there.
Lack of attention to detail, there really is so much that could be said, but the reader and writer would lose the will to live, so here are a few examples:CDs in the lounge, but nothing to play them on, no kettle or coffee maker, kettle was provided when we asked, curtains that barely cover the windows, no cutlery except a few plastic knives and forks of the sort that are given away at a roadside diner, no microwave or cooking facilities, cupboards and drawers which were filled with overspill storage that had nothing to do with the use of the space as a guest house. Scruffy visitor information, with a local map that was inaccurate.
To her credit, when our concerns were brought to the attention of the owner, she did listen and made notes, however it is of deep concern that she needed to be told about the fundamentals of operating a guest house.
I really do hope she takes action as well as notes, most of all I hope she begins to anticipate the needs of her paying guests rather than waiting to be told of them.