I booked with Expedia on the way to the florida keys because until today, online bookings sites were equal in my eyes. It took 25 minutes to book my reservation by phone en route to my destination. It was honestly the most painful booking experience i ever had-really! In the process we passed the hotel, the person on the phone couldn't give us the address before the payment processed (it took 10 minutes to process). After backtracking a significant distance, the not so nice owner of the deluxe inn motel of Homestead, FL. insisted that my email confirmation was phony, errant or otherwise. I was being charged $60 instead of $45, no matter what. I immediately called Expedia, was transferred and disconnected. I called back again, waited on hold for 15 pivotal minutes in a late night motel in a dark city street, and was finally connected. The charges could not be rectified, I was disconnected and did not receive a call back from the representative. The motel owner would not correct the price to that charged on the email I received from Expedia. I mentioned that his online reviews had suffered enough, the next thing I knew Miami police surrounded us! Imagine our surprise as police explained to him that online reviews were legal. Needless to say, the police found my vacation mis-adventure lighthearted entertainment to get them through their shift. Here I sit wondering if the Feds will swarm me when I hit the submit button. Im ready to bite a wire. Horrifying, never again!
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