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“Never again...” 3 of 5 stars
Review of Ramada Beaumont

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Ramada Beaumont
2.0 of 5 Hotel   |   3985 College St, Beaumont, TX 77707 (Formerly Travelodge)   |  
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Ranked #25 of 34 Hotels in Beaumont
Ellenton, Florida
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Never again...”
3 of 5 stars Reviewed August 4, 2013

I have been involved in hotel management for over 22 years. My wife and I had been traveling for about10 hours and decided to spent the night in Beaumont. I had stayed at this hotel when it was a Rodeway Inn and I knew it was built as a Howard Johnson's. Besides I was a Wyndham Rewards member. While I was registering, I gave the clerk my credit card. He ran my credit card, the he imprinted it on the back of my registration card. Nobody in the hotel industry does this anymore. I figured since we were traveling with our cat, maybe they wanted to check the room for damage. I told the clerk I wanted it back in the morning. He shrugged his shoulders.

The next morning when we checked out, the new desk clerk refused to give me back the imprint. I told him check the room, he wouldn't. I told him I wanted my imprint back, and again he refused. He said it's hotel policy and only the GM can give back an imprint. I said I like to see the GM. I was told he wasn't in. I said when will he be in, and the clerk said he was expected later in the day. The clerk said he would have the GM call me later that day. Nobody called me from that hotel to offer an explanation.

When I hadn't heard anything from that Ramada after 3 days, I called Wyndham Corporate to complain. I was told by Wyndham, that franchises have the right to handle accounting anyway they chose and franchise can keep your credit card on file! I have managed properties for Holiday Inn, Choice Hotels, Shilo Inn, and even 2 Ramada before Wyndham took control. Nobody keeps your credit card number anymore! I was shocked when I heard Wyndham allows this practice.

Wyndham said they would give the hotel 3 days to call me. Still nothing from the Ramada Beaumont. Corporate Wyndham called be back 4 days later to say the GM had put my registration card in the mail. It's been a over a month and still no registration card. During Wyndham last call, I informed the lady handling my complaint, that I had spent around $1,000 dollars at Ramada and Days Inn this year alone. She wasn't impressed. I told her to cancel my Wyndham Rewards Card because I would not be spending one dime at another Wyndham property. I simply can't trust Wyndham after this.

Stay away from the Ramada Beaumont if your value your credit card number!

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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69 reviews from our community

Traveler rating
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Sulphur
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2013

A safe and peaceful stay. The room was quiet, clean, and functional. Breakfast was good. Enjoyed the homemade waffles. The pool was clean and safe. Check in and out was a breezed.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 20, 2013

Check in experience is good and since I stayed there before this was a factor since I had no reservation. Convenient location off interstate. Room is a good size.Services in the area altho the the streets are a bit confusing . The hallway up to the second floor is dated with older carpet but overall for the price no complaints.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Beaumont

Address: 3985 College St, Beaumont, TX 77707 (Formerly Travelodge)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Beaumont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 34 Hotels in Beaumont
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Beaumont 2*
Number of rooms: 78
Official Description (provided by the hotel):
Our newly renovated and contemporary facilities are conveniently located off of I 10 exit 851A in Beaumont, Texas. The Ramada Beaumont is within walking distance of many restaurants and only 3 miles from Park Dale Mall equipped with exclusive shopping, fine cuisine, and endless entertainment. Our stylish hospitality includes free Deluxe Continental Breakfast each morning from 6:00am-10:00am and complimentary coffee in the lobby all day. Our recently refurbished rooms are equipped with high-speed wireless internet, cable television, coffeemakers, alarm clocks, microwave ovens, refrigerators, and safes. Our rooms are perfect for sleep and leisure as they include flat-screen 32" HDTVs, granite-furnished bathrooms, soaking tubs, private toilets, hair dryers, irons, and ironing boards, sofas and a body-length mirror. Guests are welcome to enjoy the seasonal outdoor pool and our modern fitness center. ... more   less 
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Also Known As:
Travelodge Beaumont
Travel Lodge Beaumont
Beaumont Travelodge
Beaumont Travel Lodge

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