The room had a odd smell when we checked in, I have used a lot of febreze! The drain in the shower was not draining and i pulled out gobs and gobs of long black hair, my bf has a buzz cut and i have very short hair, when i notified the staff he said they have a maintenance guy that does that stuff, i said it was still draining slow, and there was no offer for him to come look at it. If you expect to have internet for the $10 a week, DON'T! we have had so many problems with getting a good connection!! It's a hard line but you have to wiggle and jiggle the cord, it stops for no reason etc... We spent money on our own pots and pans! They will only give you toilet paper and towels during their office hours 9a-6p M-F, Saturday 10a-2p, and closed on Sunday. So if you run out your SOL because they only give you one roll a day, AND i have only been staying a few days at a time. My Bf who has been staying here for a few weeks now works 7a-7p SO he's SOL on towel exchange and Toilet paper. There is no number to call after hours unless its an emergency! So if you need something or the internet is not working you just have to wait till the next day, and then maybe it will get taken care off. The bed is comfortable, and the room is nice. They have flat screen tv's with cable for your convenience very nice. The room is fairly clean. They Do not clean every day, if you want it cleaned you have to pay $25 dollars for cleaning, The housekeeper comes by on Monday's to see if anything needs changed, but of course my BF cant ask them to change the sheets or leave TP Because, he is at work!!The doors can only be open with you key card which is nice, i have not seen or heard any police so that's a plus, i would say it is safe. The two Male employees I've spoken too are constantly busy but are very kind. They is ALOT of Noise during the day, if you plan to sleep in DON'T because you will probably be shaken awake from all the loud noise from who knows where. Very startling. I would suggest spending the extra money and staying somewhere else. I Will not be referring people to this facility. If you do plan to stay, don't expect a whole lot. You are staying a value facility, I have stayed at a few other Value Place facilities and whether you called the front desk or the after hours number we always got what we needed no matter the time, the room was very clean and the staff were very customer oriented. This is the Worst one we've stayed in yet. So Don't give up on Value P;ace!! The other ones are nice! Just don't expect much from this one!