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Courtyard by Marriott Tysons Corner Fairfax: Traveler Reviews

3.0 of 5
1960-A Chain Bridge Road, McLean, VA 22102
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Courtyard by Marriott Tysons Corner Fairfax
Ranked #5 of 8 hotels in McLean
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118 reviews from our community

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Traveler rating
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    38
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Date Rating
Mission Viejo, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“GREAT LOCATION GREAT STAFF”
5 of 5 stars Reviewed November 5, 2012

This is our second time at this property. Staff are very friendly and go out of their way to be helpful. We arrived in three waves -- daughter first, then wife and then me -- it didn't cause them any problems -- they accommodated us with no problem. Room is more than adequate. If you want to shop -- wasn't our purpose this time -- wonderful shopping center is well within walking distance

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask jehmayer about Courtyard by Marriott Tysons Corner Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Virginia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Nice Place, Nice Staff”
4 of 5 stars Reviewed October 24, 2012

We stayed two nights here last week, and were very pleased. The whole place was clean, well kept, and the staff - especially Krista - was absolutely lovely. The bed was super comfortable, the in-room whirlpool tub was fantastic, and the hotel was only a couple minutes from all kinds of places.
Overall it was a great stay, with two exceptions:

1. When we visited the pool, there was a 'lifeguard' sitting in the corner (where she couldn't even see the pool) texting and sighing loudly the whole time. She never once looked up from her phone. We went there to relax in the hot tub and swimming pool, but her being so bored and blatant about not wanting to be there put a damper on the room.

2. The housekeeping was somewhat intrusive and did not seem to understand the "do not disturb" sign we had up our entire stay. At one point when I was asleep in the morning, she came banging on the door despite the sign and by the time I woke up and realized she was not in fact at the room across the hall, I yelled "One moment!" and went to put on a shirt, but she was already swiping a key and trying to enter my room! Very intrusive and not okay.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask KandyGoddess about Courtyard by Marriott Tysons Corner Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardTysons, General Manager at Courtyard by Marriott Tysons Corner Fairfax, responded to this review
October 31, 2012
Dear KandyGoddess,

I would like to thank you for your great feedback regarding your stay with us. I am thrilled that you enjoyed our hotel rooms and staff service at the front desk. I will be sure to pass this information along to Krista and the rest of the team to thank them for a great job!

I am very disappointed in the poor service you received in our pool along with our housekeeping team. Please be assured I have addressed both of these issues appropriately to ensure the team is properly re-trained to prevent any future occurrence. Please accept my apologies on behalf of the hotel team.

Again, I thank you for staying with us and providing us with such great feedback. If you would like to further discuss these items, please feel free to contact me directly at the hotel. We appreciate you staying with us and hope to see you again when in the Tysons area.

Sincerely,
Heather Hull General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Love the staff”
5 of 5 stars Reviewed October 15, 2012

We visited this hotel over Columbus day weekend and were pleased with our stay. The hotel staff went above and beyond to serve their guests. I was standing in line to check in and this man wanting to speak with someone at the front acted like he didn't even see me and cut right in front of me. I was flabbergasted, and about to go ballistic when the employee at the front desk diffused the situation and informed the man who had rudely cut in front of me, that he would help him right after he took care of me. When I stepped to the counter, the employee told "Don't worry, I saw you." He turned what was going to be an ugly situation into a pleasant experience. Parking is available in the hotel's parking garage, and there are numerous places to eat around the hotel. There's a Trader Joe's down the street. I would stay at this hotel again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask minamoo about Courtyard by Marriott Tysons Corner Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Skye
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Good location for touring if you've got your own car/transport”
4 of 5 stars Reviewed October 9, 2012

We stayed here a while back, as our first port-of-call while on holiday to the States. We were impressed with the size of the room and even the size of the bed!! It was clean, cosy (as we woke up to a couple of inches of snow the first morning!!) and suited our needs. It was close to where we wanted to be (friends in Arlington) and being next to the Beltway, meant you could just about get anywhere in the car - plus it had good parking too!!

It gave us a great start to our trip to DC and surrounding area.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask coilaspring about Courtyard by Marriott Tysons Corner Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia, United States
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Good Experience”
4 of 5 stars Reviewed October 7, 2012

Stayed at this facility while on business in the DC metro area. Hotel is in a good location right off the DC Beltway and right accross from the Tysons Corner Mall. Room was clean and well maintained.Room consisted of two comfortable double beds. desk with high speed internet a compfortable chair and 40-42" flat panel hi-def tv. Room was on the 4th floor and was very quiet. No road noise, AC very quiet.
Overall this was a very pleasent stay.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Gregory C about Courtyard by Marriott Tysons Corner Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Tysons Corner Fairfax

Also Known As:
Courtyard By Marriott Tysons Corner Fairfax Hotel
Courtyard By Marriott Tysons Corner Fairfax Hotel Mclean
Courtyard Tysons Corner Fairfax
Courtyard Hotel Mclean
Mclean Marriott
Mclean Courtyard
Courtyard Mclean
Address: 1960-A Chain Bridge Road, McLean, VA 22102
Phone Number:
Region: United States > Virginia > Fairfax County > McLean
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Onsen Hotels in McLean
#4 Family Hotels in McLean
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard by Marriott Tysons Corner Hotel is not your typical Courtyard hotel. This new hotel is located in the heart of Tysons Corner, just 11 miles from downtown Washington DC, and is centrally located between Washington Reagan National Airport and Dulles International Airport, each just 15 miles from the hotel. ... more   less 
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