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Courtyard by Marriott Tysons Corner Fairfax: Traveler Reviews

3.0 of 5
1960-A Chain Bridge Road, McLean, VA 22102
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Courtyard by Marriott Tysons Corner Fairfax
Ranked #5 of 8 hotels in McLean
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118 reviews from our community

    Trip type
Traveler rating
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    38
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Date Rating
Sandy Springs, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Poor Condition”
2 of 5 stars Reviewed October 3, 2012

I stayed here for work and was thankful I was only scheduled for one night. I travel to the area frequently and although this location is extremely convenient to my office I will nevery choose to stay here again. The room was not thoroughly cleaned, there were stains on the furniture and bedding. The ceiling in my bathroom/vanity area appeared to have water damage that was not properly treated and was full mildew turning into mold. The air conditioner was loud and hard to get a comfortable temperature. The fitness center is entirely too small for the size of the hotel. I attempted to work out every hour on the hour for 3 hours in the evening and 2 in the morning and was never able to get on a machine. The price is entirely too high for the product and service at this hotel.

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cml21 about Courtyard by Marriott Tysons Corner Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardTysons, General Manager at Courtyard by Marriott Tysons Corner Fairfax, responded to this review
October 10, 2012
Hello,

I would like to thank you for your sincere feedback regarding your experience at our hotel. I am certainly disappointed that your stay was less than satisfactory as we strive for all our guests to have an exceptional experience.

I would however like to address your concerns. I understand you had issues with the cleanliness of the room; please know that this information has been passed on to our housekeeping team and we have taken steps to correct this issue. I have followed up with our Engineering Team to ensure the ceiling and noisy air conditioning issues were properly and immediately addressed. In regards to our fitness center, we do realize there is a lack of space, however we are pleased to announce some exciting plans to expand and re-design our fitness room to better serve our guests’ needs.

I realize your experience did not meet your expectation and we would like for you to give us another opportunity to better serve your needs. I would like to further discuss your overall stay with you personally at your most convenient time. I can be reached at 703-790-0207. Again, we thank you for your candid feedback and apologize for the inconvenience you experienced during your stay.

Kind Regards,
Heather Hull General Manager
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Jackson, Mississippi, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Above and Beyone”
5 of 5 stars Reviewed September 28, 2012

My husband and our business partner were scheduled to participate in a meeting at this hotel. I came along for shopping and sight seeing. Our partner developed acute appendicitis and had to have emergency surgery. The staff was so helpful. Canceling his room without penalty and allowing us to stay in ours until it was time to bring him to the airport - well after late check out.

Great location, easy to get around. Will stay here again.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alicia P about Courtyard by Marriott Tysons Corner Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Okay hotel, great location”
3 of 5 stars Reviewed September 16, 2012

I loved that the hotel was conveniently situated very close to all of the shopping and restaurants. The staff were very professional and expedient and the lobby was stylish in its design and decorations.

The odd part about our room was that there was a layer of moisture on the carpet and the furniture. We assumed that it was due to the humidity in the air that evening, even though the air conditioner was on. The room was clean and the bed, very comfortable.

I stayed at this hotel because a seminar was being held the next day. It was disappointing to see that the restaurant was not open during lunch hours. Parking was very limited on the ground level. We parked in the underground garage during one of the days.

The workout room was nice - it was clean and had a couple of treadmills and other cardio equipment. I did not use the pool but it looked well-kept and a lifeguard was on duty.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Psy1ocke about Courtyard by Marriott Tysons Corner Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westerville, Ohio
Top Contributor
98 reviews 98 reviews
63 hotel reviews
Reviews in 58 cities Reviews in 58 cities
52 helpful votes 52 helpful votes
“Not the best stay”
3 of 5 stars Reviewed August 31, 2012

Stayed here for work when the other Courtyard in Vienna was sold out. Same set up with a parking garage, however lobby was small and did not have the Courtyard cafe. My room was on the 10th floow overlooking Chain Bridge Rd. The room was incredibly hot and could never get the air conditioning to work properly. The bathroom was small and the towels were very old. Overall its across the street from Tyson's which is very nice, plenty of restaurants at your fingertips, but the hotel just needs to be refreshed.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask getmarshall about Courtyard by Marriott Tysons Corner Fairfax
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CourtyardTysons, General Manager at Courtyard by Marriott Tysons Corner Fairfax, responded to this review
September 6, 2012
Dear getmarshall,

Thank you for taking the time to review our hotel. Your comments are very important to us here at the Courtyard Tysons...
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Palm Beach, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Great Location!”
4 of 5 stars Reviewed August 29, 2012

This is one of the best areas around. Very close to everything; mall, Whole Foods, banks. There was some construction but it was still fairly easy access in and out and to the freeway. The weekend rate is great but increases 2.5 times during the week because it is a "business hotel" the staff says. Thus I checked out as it isn't that grand. The gym is great and the balcony doesn't have a good view but it is a perfect place to read or enjoy the breeze.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DxDesse about Courtyard by Marriott Tysons Corner Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Tysons Corner Fairfax

Also Known As:
Courtyard By Marriott Tysons Corner Fairfax Hotel
Courtyard By Marriott Tysons Corner Fairfax Hotel Mclean
Courtyard Tysons Corner Fairfax
Courtyard Hotel Mclean
Mclean Marriott
Mclean Courtyard
Courtyard Mclean
Address: 1960-A Chain Bridge Road, McLean, VA 22102
Phone Number:
Region: United States > Virginia > Fairfax County > McLean
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Onsen Hotels in McLean
#4 Family Hotels in McLean
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard by Marriott Tysons Corner Hotel is not your typical Courtyard hotel. This new hotel is located in the heart of Tysons Corner, just 11 miles from downtown Washington DC, and is centrally located between Washington Reagan National Airport and Dulles International Airport, each just 15 miles from the hotel. ... more   less 
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