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“Pool out of order” 4 of 5 stars
Review of BEST WESTERN Plus Canyonlands Inn

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BEST WESTERN Plus Canyonlands Inn
2.5 of 5 Hotel   |   16 S Main Street, Moab, UT 84532-2503   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #5 of 35 Hotels in Moab
Certificate of Excellence 2014
Show Low, Arizona
1 review
1 helpful vote 1 helpful vote
“Pool out of order”
4 of 5 stars Reviewed January 3, 2014

The hotel was great. Nice rooms and public spaces. Nice staff. Good breakfast in the morning. My beef is that the website said they had an indoor pool but when we got there it was closed for construction. The manager said it was listed on the website and it was....if you looked really hard. I had checked the website before arriving and I never saw the hidden little link about construction. Overall, nice rooms but I'm still ticked about no pool since we changed travel plans to go swimming.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, February 3, 2014
Thank you for taking the time to review our property. I apologize that you were unable to find the notice of construction on our website. Our renovations will be complete by the end of February. Your feedback is important to us and we value your business.

Regards,
Cheryl Covey
Director of Operations and Marketing
435-259-2300
ccovey@canyonlandsinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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953 reviews from our community

Traveler rating
    477
    365
    83
    23
    5
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344
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
American Fork, United States
1 review
3 of 5 stars Reviewed January 3, 2014

Room was noisy, we could hear next door activities including a party earlier in the evening and a snoring guest all night. Wall insulation was extremely ineffective. Neither my wife or myself were able to rest. Everything else was fine.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, February 3, 2014
Thank you for taking the time to review our property. I apologize that the noise was an issue during your stay. Your feedback is important to us.

Regards,
Cheryl Covey
Director of Operations and Marketing
435-259-2300
ccovey@canyonlandsinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedaredge, Colorado
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 1, 2014

On our last night of a three night stay. Our room is large and very clean. Love the sink in bathroom and one in dressing area. Breakfast has been above average for this type hotel, have bacon and eggs as well as the regular fare of muffins, cereal, waffles, etc. We have been in the room later in the morning so housekeeping has waited until afternoon when we were gone and freshened the room. The bed is not what we are used to, but not terrible. Love the white sheets and duvet cover.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, February 3, 2014
Thank you for taking the time to review our property. Your feedback is important to us.

Regards,
Cheryl Covey
Director of Operations and Marketing
435-259-2300
ccovey@canyonlandsinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stavanger, Norway
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 24, 2013

Good locating in the center of town, the staff was friendly and the rooms where big and clean, BF was average.
We did spend a lot of time in the pool, as the temperature was high during the summer time, there are a lot to see and do in Moab, we hope to be back.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, December 27, 2013
Thank you for taking the time to share your recent experience with us.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope that you will visit again soon.

Sincerely,
Cheryl Covey
Marketing Director
BEST WESTERN PLUS
Canyonlands Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 17, 2013

We loved this hotel. It offers all sorts of small touches that put it ahead of any other hotel we stayed in during our holiday in Arizona and Utah. Things like hugely helpful staff, endless coffee in the foyer, an outside verandah for breakfast, a good swimming pool and lots of toiletries in the en suite bathroom.It is also very well located for Moab shops and eating places.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, December 27, 2013
Thank you for taking the time to share your recent experience with us.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope that you will visit again soon.

Sincerely,
Cheryl Covey
Marketing Director
BEST WESTERN PLUS
Canyonlands Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 12, 2013

The service people went out of their way to make us happy. The facility itself was attractively appointed. We walked the halls one day to look at the artwork on the walls. We stayed in the Presidential Suite, which had a kitchenette, and enjoyed the jacuzzi tub I the room. We were close to both national parks, and when it snowed, the property got cleared quickly. Even the breakfast was better than most at other hotels. The room was spotlessly clean. My only complain would be that the attractive furniture in our suite was not comfortable. I would recommend this hotel and I would stay there again.

Room Tip: All rooms unless yo can't use stairs. All floors required using at least five stairs except acce...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, December 27, 2013
Thank you for taking the time to share your recent experience with us.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope that you will visit again soon.

Sincerely,
Cheryl Covey
Marketing Director
BEST WESTERN PLUS
Canyonlands Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Blanc, Michigan, United States
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 12, 2013

My wife and I stayed at this hotel in December of 2013 on our way to Arches National Park. We arrived around 11pm, walked into the front lobby and were greeted right away with a smile. The lady at the front desk was really nice and accommodating. The room was nice and best of all; the bed and pillows were comfortable. I would recommend this hotel to others.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, December 27, 2013
Thank you for taking the time to share your recent experience with us.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope that you will visit again soon.

Sincerely,
Cheryl Covey
Marketing Director
BEST WESTERN PLUS
Canyonlands Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Canyonlands Inn

Address: 16 S Main Street, Moab, UT 84532-2503
Phone Number:
Location: United States > Utah > Moab
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Moab
#2 Family Hotel in Moab
#4 Romantic Hotel in Moab
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — BEST WESTERN Plus Canyonlands Inn 2.5*
Number of rooms: 77
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Also Known As:
Best Western Plus Canyonlands Hotel Moab
Best Western Canyonlands Hotel
Best Western Moab
Moab Best Western
BEST WESTERN Plus Canyonlands Inn Moab, Utah

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