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“Great central location in Downtown Moab” 4 of 5 stars
Review of BEST WESTERN Plus Canyonlands Inn

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BEST WESTERN Plus Canyonlands Inn
2.5 of 5 Hotel   |   16 S Main Street, Moab, UT 84532-2503   |  
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Ranked #4 of 35 Hotels in Moab
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
“Great central location in Downtown Moab”
4 of 5 stars Reviewed October 15, 2012 via mobile

Booked this hotel looking to spend a couple of days here with friends going out on the trails. Chose the location since it was very close to the Jeep rental place (across the street literally) and because it allowed for us walking anywhere when heading out for dinner.

As many reviews suggest, rooms on the ground floor are noisy, but not to an unpleasant level, especially considering that everyone here tends to go to sleep early to enjoy the following day from the crack of dawn. In any case, rooms facing the back parking lot are a bit quieter, and so are the ones on the second floor.

The balcony is a great place to enjoy an early breakfast watching the sun come out (except when raining), even one as simple as the buffett offered by this BW.

Rates were comparable to the rest of the options around, even for hotels that aren't rated as good as this one. This does not mean cheap, but reasonably priced.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, October 24, 2012
Thank you for taking the time to share your recent experience with us. I am happy to hear that you were able to enjoy the second floor patio, a lot of our guests also choose to enjoy this space in the evening for a perfect sunset vantage point. I do suggest requesting a second floor room if you are a light sleeper. I hope that you will visit again soon.

Thank you,
Cheryl Covey
BEST WESTERN PLUS
Canyonlands Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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873 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 14, 2012

Stayed two nights recently. The hotel is well-located on the main strip. The rooms are comfortable and well serviced. Reception staff act as though they don't expect to see you again, but that's not a serious issue!

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, October 24, 2012
Thank you for taking the time to write a review of your recent stay with us. I am very sorry to hear that our reception staff were not as welcoming as they should have been. I have taken the time to go over our key customer service guidelines with them. I hope that you will give us another opportunity to serve you in the future.

Respectfully,
Cheryl Covey
BEST WESTERN PLUS
Canyonlands Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 12, 2012

First trip to Moab and glad we stayed in BW Canyonlands. Room was clean and very spacious (king suite, one room). Location cannot be beat, in middle of town within a 5 min walk of several great restaurants. Easy to stroll around town after diner, shop and get a cup of coffee. Would stay here again if in Moab.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, October 24, 2012
Thank you for your kind review. I am pleased to hear that we are your first choice for lodging in Moab. I hope you make it back to see us again soon.

Warm Wishes,
Cheryl Covey
BEST WESTERN PLUS
Canyonlands Inn
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Albuquerque, New Mexico
Top Contributor
74 reviews 74 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 11, 2012

Lucky for us we hit on the Best Western CanyonLands on our first trip through Moab. The hotel is modern, clean and roomy. Its is right on the main street and within walking distance to restaurants and shops.We enjoy the swimming pool and hot tub too.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, NC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 10, 2012

Moab is expensive. The worst hotels cost too much so it is hard to feel good about paying $200 plus or $300 plus for a run if the mill hotel. That being said this Best Western was great. There are 2 in Moab. The other you access rooms from the exterior. This is a nice hotel in the middle of Moab. It has secure access to the building with access to the rooms from inside. You are walking distance to everything. Try the Jailhouse Cafe for breakfast or for the healthy eater the Peace Tree next door. The staff here was awesome. They were super vigilant to welcome us and make sure we had fresh popped corn and bottled water. They also offered up chocolate cookies, I had 3. The room was clean, same with bathrooms. It is worth mentioning the bathroom had two sinks and two different areas to get ready in the morning. We had a king suite. It also had a sofa, fridge and flat screen. Overall I was very pleased and since we make Moab often this is will be my first choice on future trips.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, October 24, 2012
Thank you for taking the time to write such a detailed review of your recent stay with us. I am happy to hear that you were able to enjoy a few of our fresh baked chocolate chip cookies, they are always quite the hit. I hope that we will see you again soon.

Thank you,
Cheryl Covey
BEST WESTERN PLUS
Canyonlands Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 9, 2012

The Best Western Canyonlands is located at the heart of town. For such a central location this is surprisingly quiet. The rooms are large, clean, and comfortable, with fairly new carpets and furniture. Multiple restaurants and adventure tour outfits are within a couple of blocks, so this is really a convenient base for visiting the Moab area. The reception staff was very friendly and helpful – and the fresh cookies and candy they keep in the lobby is a nice touch. The complimentary hot breakfast is pretty good too. All in all, this is an excellent choice that I would recommend. Having stayed for two nights here and for two nights at the Red Cliffs Lodge, I’d say I liked Red Cliffs more than the Best Western, but that mostly reflects my personal preference for its spectacular location.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, October 24, 2012
Thank you for taking the time to write such a kind review of our property. I agree that the Red Cliffs Lodge does have the most beautiful setting. I think that is a great property if you are looking for that type of seclusion and atmosphere. If you are looking to be in the heart of Moab we are the perfect choice as you also stated. We receive many compliments on our fresh baked chocolate chip cookies and I am happy to hear you also enjoyed them! I hope that you will visit again soon!

Thank you,
Cheryl Covey
BEST WESTERN PLUS
Canyonlands Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
58 reviews 58 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 8, 2012

On a positive note we were allowed to check in at 2PM.

It is difficult to know what differentiates a Best Western from a Best Western Plus. We have stayed in a Plus in Bryce and expected the hotel to be a similar stand; new, bright, modern. This was not any of the above.

After lugging cases up six or seven stairs, the extension levels do not match the lift level. We proceeded along the dark scruffy corridor to our equally dark and gloomy room.

Two weeks after our stay our room is forgettable but I do remember that the rear entry door is not locked during the days allowing anybody to enter the building. There was a note about video recording of door entries but one wonders how it is policed and how easy it is to enter rooms while they are being cleaned. Not that we lost anything, just a word of caution.

The breakfast area and patio was very crowded almost to the point of being dangerous.

Moab is a great base for exploring the Canyons. We only stayed one night and this hotel suited us fine despite the above reservation.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review, October 24, 2012
I would first like to thank you for taking the time to share you recent experience. I am very sorry to hear that you were not pleased with your stay. The things you can expect when choosing a BEST WESTERN PLUS hotel are:Upgraded bath amenities, Breakfast,Convenient in-room mini-fridge, Fitness room, On-site laundry, FREE high-speed Internet, FREE local calls, FREE long distance access, Spacious work desk, In-room coffee & tea maker and 24 hour Business center. Our hotel including the corridors were recently renovated. We do keep our external doors unlocked during daylight hours for ease of access when our guests are unloading luggage. All external doors are secured at dusk for safety reasons. Our housekeeping staff are also trained to never leave an occupied room open while they are servicing the room. I hope that you will give us another opportunity to serve you in the future.

Respectfully,
Cheryl Covey
BEST WESTERN PLUS
Canyonlands Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Canyonlands Inn

Address: 16 S Main Street, Moab, UT 84532-2503
Phone Number:
Location: United States > Utah > Moab
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Moab
#3 Family Hotel in Moab
#4 Romantic Hotel in Moab
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plus Canyonlands Inn 2.5*
Number of rooms: 77
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Also Known As:
Best Western Plus Canyonlands Hotel Moab
Best Western Canyonlands Hotel
Best Western Moab
Moab Best Western
BEST WESTERN Plus Canyonlands Inn Moab, Utah

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