The staff here tries really hard to give you the best stay possible. the breakfast was way better than expected; better than that at other more expensive brand properties. like alice's review, the fridge in the 2 rooms we had whined, but the a/c, which had an awesome "constant fan" option, more than covered the sound. the room was cleaner than any we've had in about 1000 nights in hotels, and it's cleaned by teenagers on their summer break. they work incredibly hard.
the location is perfect. the decor is really beautiful, and i am really picky.
our only issue was the noise of banging doors. the gm said they would work on it, and i believe him. he is a really great guy.