We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great View” 5 of 5 stars
Review of Quality Hotel Conference Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Quality Hotel Conference Center to your Saves list
Quality Hotel Conference Center
3.0 of 5 Hotel   |   4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #2 of 3 Hotels in Harpers Ferry
Bowling Green, Kentucky
Level Contributor
114 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Great View”
5 of 5 stars Reviewed July 27, 2014

Stayed here a couple of times. The hotel is the perfect location, with a great view of the valleys and mountains. The staff was very friendly and helpful. Its atad outdated, but every thing was clean and the rooms very comfortable. Food was good at resturant, the breakfast was very good.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review, July 31, 2014
Thank you for your kind words, we are very glad you enjoyed your stay at the Quality Hotel and hope that you will return in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

149 reviews from our community

Traveler rating
    37
    54
    30
    12
    16
See reviews for
44
50
11
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
Baltimore, Maryland
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 14, 2014

I don't mean to write a review simply to pile on, but this place is in need of an update - stat. It looks like this place last saw new carpet in 1987. Staff was fine (although the breakfast room attendant was a tad surly), but the check in/out process was easy. I would recommend staying here if you need a quick place to crash, but not for more than that. You may want to see what else is available in the area.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review, July 16, 2014
Thank you for returning you guest survey I have passed your comments on to staff and ownership and hopefully in the future you will choose our hotel again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Rhode Island
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 14, 2014

Staff was extremely friendly and helpful.
Location was outstanding for visiting National Park.
Room was clean and comfortable.
Pool layout was odd and water quality was questionable.
Breakfast was good.

Room Tip: A few rooms open to a balcony inside the pool enclosure. It creates an unusual situation. It can cre...
See more room tips
  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review, July 16, 2014
So glad that you enjoyed your stay at the Quality Hotel and Conference Center we hope that you will return in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toms Brook, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 2, 2014

There were a few creepy things - bugs all over the place, the ceiling at the indoor pool leaks when it rains, and there were stains on the couch in our room that really scared me. BUT, the rooms were overall very clean, the service was great, the food in the dining hall in the mornings was good, the staff at the desk very helpful and nice, and nobody bothered us at all the four days we were here (since we were on our honeymoon, this was very important). I would stay here again for sure.

Room Tip: The spa is currently closed so don't stay here for that. Beds are SUPER comfortable.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review, July 3, 2014
Thank you for returning survey so glad you chose us for you honeymoon and that your stay was enjoyable hopefully you will return for one of your anniversaries.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukesha, Wisconsin
Level Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 24, 2014

The hotel is...ok. It served its purpose for us, which was a one night stay in-between traveling to North Carolina. We asked for a room that faced the mountains, and we got the opposite. I was told it would not be a problem. I was disappointed when I realized the view of our room faced the parking lot and not the mountain side. Had we been there for more than one night, I would have requested a move, but I did not.

The breakfast was adequate. Your normal fare, but nothing fancy.

Customer service was better than average. People were kind, friendly upon arrival, and eager to serve their guests.

Harpers Ferry is very small, and there is limited amounts of hotels. I would recommend this one if you aren't looking for anything fancy and just needing a place to sleep.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review, July 1, 2014
We are glad you chose our hotel for your stay. Please always contact the front desk if your room does not meet the requests you make. Sometimes they do not pass on with the original res. and we will try and move you so that your stay is more comfortable. Hope you give us another try,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flintstone, Maryland
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 21, 2014 via mobile

Staying for two nights while going to and from horse track. Reservation easy, very friendly staff. Our room second floor facing woods. Could not have ask for cooler and quieter lodging. Air condition super and no noise from any where. Unbelievably relaxing. Misty at complementary breakfast nicknamed by others as sunshine started all out days off on a good note. Rooms have four pillows per bed too. We will be back. This stay has been wonderful. Highly recommended for a clean cozy nights rest !

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review, June 23, 2014
We are so glad that you enjoyed your stay and we hope that you will choose the Quality Hotel if you are in the Harpers Ferry area in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Maryland
1 review
3 of 5 stars Reviewed June 18, 2014

Their website is extremely out of date. There is no spa. There is no gourmet restaurant. I specifically booked here with the plan of getting a massage and having a gourmet dinner. Rooms are average. Food and drinks at the on-site Vista bar/tavern...again, average. Didn't care to eat there more than once. I've stayed at worse, but for the price, I expected more.

Room Tip: Don't accept a room on the lower ground level. Yes, it's nice to look at the woods instead...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review, June 19, 2014
I have passed your suggestions over to management and hope that we can serve you again if you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Harpers Ferry
1.1 mi away
Econo Lodge Harpers Ferry
Econo Lodge Harpers Ferry
#1 of 3 in Harpers Ferry
4.0 of 5 stars 188 reviews
4.2 mi away
Hampton Inn & Suites Charles Town
4.2 mi away
Holiday Inn Express Charles Town
Show Prices
Show Prices
Show Prices
3.5 mi away
Knights Inn Knoxville
Knights Inn Knoxville
#1 of 1 in Knoxville
4.0 of 5 stars 52 reviews
8.5 mi away
Bavarian Inn
Bavarian Inn
#1 of 3 in Shepherdstown
4.0 of 5 stars 549 reviews
8.1 mi away
Clarion Hotel & Conference Center
Show Prices
Show Prices
Show Prices

Been to Quality Hotel Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Hotel Conference Center

Address: 4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
Phone Number:
Location: United States > West Virginia > Harpers Ferry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Harpers Ferry
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Hotel Conference Center 3*
Number of rooms: 100
Official Description (provided by the hotel):
Gaming – History – Adventure …Only one hour from DC and Baltimore. Offering FREE Shuttle service to and from Hollywood Casino at Charles Town Races! The Quality Hotel Conference Center in beautiful Harpers Ferry, West Virginia is full of modern amenities to accommodate your every need. Whether you are a first-time visitor to the area or a seasoned vet, let the Quality team help you relax and enjoy the peaceful, serene surroundings. With 100 deluxe hotel rooms, superb dining from our on-site restaurant, live entertainment in our lounge, and tempting solutions from our Day Spa & Salon, the Quality Hotel in Harpers Ferry can handle any size group and still find time to cater to the traveling couple. New on-site Day Spa & Salon offers complete spa, hair, skin, and nail services to help rejuvenate your mind, body, and spirit. Within walking distance of Harpers Ferry National Historical Park and various outdoor activities, the Quality Hotel Conference Center is a history and outdoor lover’s paradise. Whitewater rafting, Civil War history, hiking the Appalachian Trail, sightseeing, and antique shopping are just a small sampling of what’s in store when you visit. Don’t forget about all the available action, including over 5,000 slots and brand new table games, at the acclaimed and newly renovated Hollywood Casino at Charles Town Races less than 5 miles away. Free Shuttle Service to and from the Casino. Let the Quality Hotel Conference Center host your next conference, banquet, wedding, or group travel. With over 10,000 square feet of conference / reception space, the Quality team will assist you in any way possible to ensure your function is a complete success. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Choice Hotels, Travelocity, Hotels.com, Orbitz, Cheap Tickets, Hotwire, Agoda and Priceline so you can book your Quality Hotel Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Harpers Ferry
Quality Hotel Harpers Ferry
Harpers Ferry Quality Inn

Owners: What's your side of the story?

If you own or manage Quality Hotel Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.