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“love & theft with dogs” 4 of 5 stars
Review of Quality Hotel Conference Center

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Quality Hotel Conference Center
3.0 of 5 Hotel   |   4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)   |  
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Ranked #2 of 3 Hotels in Harpers Ferry
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136 reviews from our community

Traveler rating
    33
    49
    27
    12
    15
See reviews for
38
47
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15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Any
English first
East Hartford, Connecticut
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 9, 2013 via mobile

I originally booked a nonsmoking 2 queen bed room in the main building but when we entered the room it smelled like cigarette smoke. I immediately called the front desk & Rita was wonderful! She offered me the only other non- smoking room available but it was in building 3 on the 2nd floor where there were no elevators. So we pushed the luggage cart through the parking lot with 2 young kids & my husband had to carry all the bags up the stairs. Rita then called to see if this room was better and it was. Very clean, AC worked well & there was a nice size fridge & microwave. The breakfast was great- waffles, eggs, sausage, yogurt, bagels, fruit, etc- many choices! We did not use/ see the pool because I didn't want to walk back & forth through the parking lot to swim. I would stay again, just would book with advance notice for main building non- smoking room.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winter haven fl
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 9, 2013

There are a few B&B's in the old town part of Harpers Ferry but this is the only hotel near the town. We had a nice clean and comfortable room that was fairly well appointed.

Skip the on-site restaurant! They advertise crab all over the place so I ordered the crab cake and fried shrimp combo. The crab cake was very good but I think the "fried" shrimp came out of a Mrs Paul"s box and passed through a microwave on the way to my plate. Wait staff desperately needs training. Its worth the six mile drive to Charles Town for a variety of both chain and Mom & Pop places.

Breakfast was mediocre and consisted of a very poor selection. The attendant spent most of her time leaning on her elbows instead of taking care of things.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgeton, NJ
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2013

I stayed at the Quality Hotel Conference Center for a brief trip to the Harper's Ferry area. I can not say enough nice things about this hotel. The rooms were clean, the beds were comfortable, the breakfast was great, but most of all the staff were extremely friendly and helpful. I can not wait to go back.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 18, 2013 via mobile

Nice clean rooms. In door pool. Great location. No need to leave the property for breakfast or dinner and a night cap- it's all here. Rita at the front desk was very friendly and efficient. She even called the room to make sure the room met our needs. A plus!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Baton Rouge, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2013

Although the rooms were a bit pricey (~$125) the service was far above what you would expect from a small hotel. Everyone was so nice, helpful and even better HAPPY! Brandon Noyes and Kathy Garza went above and beyond to ensure our family reunion was a success, accomodating all our needs and sometimes crazy requests. If you stay at enough hotels the rooms all blur in memory, but when you encounter a great employee you will always remember them, thanks Brandon & Kathy, we WILL see you guys in the future.

Now to the hotel. Easy access for older members of my family (three floors with elevator and wheelchair access). The beds were clean, neat and comfortable. The maids must be military because those were the tightest sheets I have EVER seen (could bounce a quarter off them!). They have a heated pool (which from what I hear) the kids loved and it's in the lower level.

The grounds are near most of the doings in town and there's a shuttle (with a cool driver) to bring you around. Overall a great hotel, great staff and wonderful city. The hotel also sits on a hill with a beautiful view of the valley below.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manassas, Virginia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 18, 2013

I can't tell you how much we enjoy this Hotel!! Rita at the front desk is amazing, we get treated lioke family!!

There aren't chain hotel near downtown Harper's Ferry, so the price and location for the Quality Hotel was great! don't waste your time at the "Motels" there, they are old and rusty. You work hard for your money so let it work for you at this Hotel!

We love the restaurant and bar there. Shana the Bartender is the BEST!

Room Tip: Don't waste your time or money anywhere else!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Conference Center

Address: 4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
Phone Number:
Location: United States > West Virginia > Harpers Ferry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Harpers Ferry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Conference Center 3*
Number of rooms: 100
Official Description (provided by the hotel):
Gaming – History – Adventure …Only one hour from DC and Baltimore. Offering FREE Shuttle service to and from Hollywood Casino at Charles Town Races! The Quality Hotel Conference Center in beautiful Harpers Ferry, West Virginia is full of modern amenities to accommodate your every need. Whether you are a first-time visitor to the area or a seasoned vet, let the Quality team help you relax and enjoy the peaceful, serene surroundings. With 100 deluxe hotel rooms, superb dining from our on-site restaurant, live entertainment in our lounge, and tempting solutions from our Day Spa & Salon, the Quality Hotel in Harpers Ferry can handle any size group and still find time to cater to the traveling couple. New on-site Day Spa & Salon offers complete spa, hair, skin, and nail services to help rejuvenate your mind, body, and spirit. Within walking distance of Harpers Ferry National Historical Park and various outdoor activities, the Quality Hotel Conference Center is a history and outdoor lover’s paradise. Whitewater rafting, Civil War history, hiking the Appalachian Trail, sightseeing, and antique shopping are just a small sampling of what’s in store when you visit. Don’t forget about all the available action, including over 5,000 slots and brand new table games, at the acclaimed and newly renovated Hollywood Casino at Charles Town Races less than 5 miles away. Free Shuttle Service to and from the Casino. Let the Quality Hotel Conference Center host your next conference, banquet, wedding, or group travel. With over 10,000 square feet of conference / reception space, the Quality team will assist you in any way possible to ensure your function is a complete success. ... more   less 
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Also Known As:
Quality Inn Harpers Ferry
Quality Hotel Harpers Ferry
Harpers Ferry Quality Inn

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