The manager a Patty Garcia very rude refused to help. After they were advised that they would be paid in cash. They still went ahead and charged our credit card. You would think that the mananger after being paid $492.00 in cash would have tried to help rectify the situation but instead was mean and did not care and just said that our credit card would still incure the same amount and did not know when it would be returned because the computer system did everything automatically. I asked to see if she could give me the info. to contact corporate and she refused only saying that her boss is Merchant Hospitality. Refused to give me any kind of phone number to see when we would be reimbursed. Not customer friendly at all!!!! Hope her boss reads this post.
- Official Description (provided by the hotel):
- Visit the border of Texas and Mexico when you stay with our Hampton Inn & Suites Del Rio hotel. We are just three miles from the Del Rio International Airport and we provide a clean and comfortable stay, complete with free breakfast and complimentary WiFi. We're also seven miles from Laughlin Air Force Base, so stop by the Laughlin Aviation Museum when visiting our Hampton Inn! ... more less
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- TripAdvisor is proud to partner with Travelocity, Hilton Hotels, Expedia and TripOnline SA so you can book your Hampton Inn & Suites Del Rio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn & Suites Del Rio Hotel Del Rio
- Hampton Inn And Suites Del Rio
- Hampton Inn Del Rio
- Del Rio Hampton Inn