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“Extra Friendly Staff” 4 of 5 stars
Review of Fiesta Resort & Spa Saipan

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Fiesta Resort & Spa Saipan
4.0 of 5 Resort   |   PO Box 501029, 96950-1029, Mariana Islands   |  
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Hotel amenities
Ranked #4 of 29 Hotels in Saipan
SARASOTA
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Extra Friendly Staff”
4 of 5 stars Reviewed April 9, 2014

We stayed in an ocean view room for about a week and were very happy with the room and the hotel's beautiful location on the beach. It was a treat to see the large ships on the other side of the reef each day, too. The hotel is within walking distance of many restaurants, shopping, and the Saipan American Memorial and Museum. We ate many meals at the hotel because of the good food and friendly staff, especially our server, Mailin(sp?). The guest laundry facility was also very handy. On the negative side, the wifi wasn't great and sometimes there was a long wait for the elevator. Although we had pre-arranged to be picked up at the airport, no one showed up. But smiling and friendly staff would make me stay at the Fiesta again.

Room Tip: You definitely want an ocean view room. The other side faces shops, restaurants, and traffic. The...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

Traveler rating
    84
    163
    74
    21
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
千葉県
Top Contributor
221 reviews 221 reviews
49 hotel reviews
Reviews in 77 cities Reviews in 77 cities
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed April 4, 2014

When I reserved a executive room, there was no description for breakfast included. But we could get breakfast buffet, afternoon tea with cakes and alcohol with Sushi in lounge.
I could see sunset from my room every day.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 20, 2014

we stayed 2 nights at ocean view room during the trip. The room was overall nice, neat & tidy enough. The bathroom was spacious, providing bathing oil and scrub. The most unforgettable experience during our stay was the sunset view at room.
However, the harsh check-in time made us exhausting, too strict indeed. . . even you request early check-in, you won't be able to check-in even a minute earlier. maybe the hotel is really so full all the time. haha.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 11, 2014

There is strict policy on check in which is a bit inconvinient after long flights ... otherwise parking rental car is easy ...movement around hotel is easy. Sunday brunch was great. Somebody who doesnt like aircon towards his face choose a bed by the wall otherwise all cold air you will have blown towards your face all night long. Rooms are OK - not to spend whole day in though ... it has a good location to bars and restaurants as well as options within resort are great. I would recommend refurbishment in the rooms and also a bit of improving customer service such as daily water to the room or body cream in bathroom.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 15, 2014

Where do I start? Okay, to be fair, the room was fine. The issue I had was that after traveling for 34 hours and arriving at the hotel at 11h45, their very strict check in policy kicked in. No check in before 15h00! Fair but tough! So I had to find a coffee shop to burn 3 1/5 hours. I guess was annoyed me was the check in staff attitude. They could not care less!
Then, my flight left at 4pm. Check out at 11h00! Strictly, no exceptions! So they made me pay $30 for a few extra hours, a later check out. Again, I understand, thats their rules. But not one ounce of common sense, not one ounce of concern. Take it or leave it.
Okay, so I will leave it, never again at any Fiesta organization!

  • Stayed December 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, Beijing, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2014

Overall it is a great hotel, and is worth for the price.

However, I think the hotel need to be well maintained.

At the 3rd night during my stay, the fire alarm beeped in the midnight, and after I called the front desk, the staff came and removed the device. It was fake, because of the device malfunction.

If it is occasional, the next day in the mid night, the fire alarm fired for entire hotel, almost every guest moved out of the building. Cannot imagine that it was fake too. No reason, no explanation, even no staff during the evacuation.

I accept occasional device issue, but it happened TWICE in my room.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 1, 2014

This is a place that I would recommend staying at if you are staying in Saipan. The location is great. Although there is a shuttle bus into the town you can easily walk, it will take about 6 minutes. The hotel is well designed. There is a great beach area which possesses great depth, and with a small cordoned off area for swimming. In addition there are 3 swimming pools. One specially with young children in mind. For those who choose there is a games area for pool, giant chess and connect four. Although there are an abundance of shops which deal with day trips etc, they do seem to cater primarily for the Japanese, Chinese and Korean guests. It was easier to book trips in the ‘I Love Saipan’ centre down town. The room was fine, with a comfortable bed and great view. The people on the reception were pleasant and helpful. I did check out the Hyatt next door and in my opinion the Fiesta made a better use of their outdoor space. I got a hotel shuttle to the airport for $15. If I had known I would have arranged to have been picked up from the airport. It was the first time I had arrived at an airport and saw no taxis.

Room Tip: Any room is fine. I had a mountain view which was great. There were also lots of ocean views, which...
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fiesta Resort & Spa Saipan

Address: PO Box 501029, 96950-1029, Mariana Islands
Phone Number:
Location: Mariana Islands > Northern Mariana Islands > Saipan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Saipan
#3 Luxury Hotel in Saipan
#3 Spa Hotel in Saipan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fiesta Resort & Spa Saipan 4*
Number of rooms: 425
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Also Known As:
Fiesta Resort & Spa Saipan Hotel Saipan
Fiesta Resort And Spa Saipan
Fiesta Resort Saipan
Fiesta Hotel Saipan

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