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“Food poisoning and cold food” 1 of 5 stars
Review of The Shack-Saipan Beach Side Cafe

The Shack-Saipan Beach Side Cafe
Oleai Beach Road, 96950, Mariana Islands
+1 670-235-7422
Website
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Ranked #6 of 69 Restaurants in Saipan
Price range: $4 - $8
Cuisines: Coffee Shop, Café, Tea Room, Creperie
Description: The Shack Saipan provides a unique combination of meals that are truly healthy side by side our traditional home cooked meals by mom. We offer Specialty Crepes (savory and sweet), Daily Plate Specials, Salads, Quinoa Boxes, Smoothies, Breakfast Bowls, Cold Beverages, Espresso Drinks, Truly Healthy Desserts and much more!
Restaurant details
Description: The Shack Saipan provides a unique combination of meals that are truly healthy side by side our traditional home cooked meals by mom. We offer Specialty Crepes (savory and sweet), Daily Plate Specials, Salads, Quinoa Boxes, Smoothies, Breakfast Bowls, Cold Beverages, Espresso Drinks, Truly Healthy Desserts and much more!
Los Angeles, California
Contributor
11 reviews 11 reviews
6 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Food poisoning and cold food”
1 of 5 stars Reviewed January 27, 2014

The only thing I can give this place is that they have a cute island decor and friendly customer service. If you have eaten in creperies in France or even Los Angeles or any major city in the U.S. you know these crepes are not authentic. I got the pork crepe filled with cold strips of raw cabbage and the pork was nearly invisible,just little tiny chunks smaller than a pea and everything inside the crepe was cold and crunchy , not your authentic crepe in any way. We got a turkey crepe too a little better but still not good and ordered their daily special and all three of us got bad food poisoning. We should have walked away when one of us used the bathroom and it smelled awful, it tells you a little about food quality control. Been sick from this meal for a whole week and it was really bad. Hope they change how they handle food and cook food hot for once. Too bad, I really wanted to like this local place and support local business but it looks like we have to go the resorts again for better food quality.

  • Visited January 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheShackSaipan, Owner at The Shack-Saipan Beach Side Cafe, responded to this review, 1 week ago
Sadie,

Thank you so much for taking the time during your vacation to visit our cafe and more time out after your trip to provide us with your candid feedback. I feel terrible about the experience you described in this review. I would like you to know that we truly enjoy sharing our passion for quality food and awesome service with our customers and want you to leave feeling fully satisfied. We strive to offer the best product and service to each customer each and every time.

If you are ever back in Saipan and would be willing to give us a chance to turn your experience around I invite you to contact me directly by email (glenhunter@gmail.com) or phone (670-235-7422). It would be such a pleasure to be able to personally welcome you back. We hope to see you again in the future and wish you the very best

With much appreciation,
Glen Hunter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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20 reviews from our community

Visitor rating
    17
    2
    0
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Any
English first
Miami, Florida
Top Contributor
56 reviews 56 reviews
32 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
“Something special in Saipan!”
5 of 5 stars Reviewed January 11, 2014

When we read about The Shack we were very excited that someone had brought crepes to Saipan. We really could not imagine that the crepes could be as delicious as the reviews said they were. But the reviews were absolutely correct! They were delicious. And Glen's mothers carrot cake is delicious as mentioned in another review. The decor of the restaurant is charming as are Glen and Randy the crepe maker. As the restaurant is away from the downtown area and actually in a very tropical setting the mood in the restaurant is very calm and delightful. This is a must do for either breakfast, lunch or dinner! You will not regret your visit!

  • Visited January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheShackSaipan, Owner at The Shack-Saipan Beach Side Cafe, responded to this review, 1 week ago
So glad you were able to make it into The Shack on your visit! It was a pleasure having you in. Hope to see you back if you are ever on this side of the globe again.
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East Lansing, Michigan
Contributor
17 reviews 17 reviews
3 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Delicious crepes, amazing carrot cake”
5 of 5 stars Reviewed December 27, 2013

Friendly atmosphere. Delicious crepes made with quality ingredients were the perfect start to our day. No visit is complete without a slice (or two) of the homemade carrot cake.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheShackSaipan, Owner at The Shack-Saipan Beach Side Cafe, responded to this review, 1 week ago
Ah, the Carrot Cake :) Thank you so much for the review! Hope to see you back in here again.
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Saipan, Mariana Islands
Top Contributor
127 reviews 127 reviews
86 restaurant reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
“Tasty! Love the atmosphere too!”
5 of 5 stars Reviewed November 23, 2013

I had the Alaskan crepe and loved it! It was so nice to have something different on the island with nice fresh ingredients. The kids loved their crepes. I expected it to be busier on a Sunday morning, but we must have beat the after church crowd. We will definately be visiting again soon!

  • Visited November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saipan, Mariana Islands
Senior Contributor
34 reviews 34 reviews
11 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“OMG Love it!”
5 of 5 stars Reviewed November 20, 2013

I wasn't expecting the food would be so great because I was thinking like a fast food area, but apparently I was mistaken. I love their crepes and the combination of it because it could either be a dessert or a lunch. Great meal! I love the jungle crepe. The Shack also has a nice ambiance where you'll feel relax and at home. You should try out their dessert their awesome! :)

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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