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“Rooms with nice views and best food in Saipan” 4 of 5 stars
Review of Hyatt Regency Saipan

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Hyatt Regency Saipan
4.5 of 5 Hotel   |   Capital Hill Rural Branch, 96950, Mariana Islands   |  
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Ranked #2 of 29 Hotels in Saipan
Certificate of Excellence 2014
Los Angeles, California
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Rooms with nice views and best food in Saipan”
4 of 5 stars Reviewed March 2, 2014

Rooms have nice views though the decor could use upgrading. Its nice and clean though. The super shallow warm beach is right in front and its just amazing!! Food and beverages served right on the sand is super relaxing. The next best thing about it is the restaurants at the hotel. The three restaurants , Japanese/sushi, American and Italian. They have themed nights for the food at Kili Cafe so there is some variety if you eat there every night. Beautiful gardens and grounds and service is usually good. Best place to stay in Saipan. They also have Camp Hyatt for the kids. Awesome spa massages too!

Room Tip: Upper floor rooms with a view is best.
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  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review, May 16, 2014
Hafa Adai from the paradise island of Saipan!

Firstly, thank you for your review. We are pleased to hear that you and your family had a wonderful time at our hotel. I will be sure to share this with our food & beverage team, Club Elan, and i Sagua Spa who are always delighted to read reviews such as this.

We believe that our mission is to “wow” our guests and we are delighted to do just that. That being said I have talked to the director of rooms in regards to the décor and we are currently looking at ways to help improve this. If you plan on taking a trip here next month, please do try our seasonal special at the spa – Coconut Bounty package.


Luis Villagomez
Marketing Communications Manager
luis.villagomez@hyattsaipan.com
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322 reviews from our community

Traveler rating
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    50
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Metro Manila, Philippines
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2014 via mobile

My wife and I spent a very pleasant 3 days here in a Regency Club Room. The hotel location is excellent with delightful landscaping and water features going down to a fine sand beach and clear waters.

The Regency Club had great snacks and friendly staff. We found the restaurants and facilities that we used all of a very high standard.

Overall a very pleasant stay and and we hope to return again soon.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review, March 4, 2014
Dear Mike R,

‘Hafa adai’ from the paradise island of Saipan!

We are delighted to hear that you had a very pleasant stay with us. Our gardens and beach are some of the areas of our hotel that we take real pride in, and we are thrilled to hear that you found these as delightful as we do. If you still remember the name of the associate you mentioned, we will be sure to pat him/her/them on the back and extend your encouraging review.

Mike R, it was such a pleasure having you and your wife at our hotel, and we look forward to welcoming you back.

Sincerely,

Luis Villagomez
Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2014

The view of Hyatt is very perfect. The garden, the swim pool, the beach and sea in front of the hotel is awesome! Guys work for Hyatt were very nice to us and gave us wonderful service. The bar and restaurant covered Italian food, Japanese food, Chinese food and sea food, etc. Tropical sangria and drinks taste very delicious and remarkable. The best of advantage of Hyatt is, it is located nearly to Managaha Island. The transpotation to there was very convenient, we took the speedboat to the Managaha directly. It was fast and cool!

Room Tip: Executive Room with good location and free food
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review, March 4, 2014
Dear eeeeva,

‘Hafa adai’ from the paradise island of Saipan!

Thank you for going out of your way to write this exceptional review of our hotel. Firstly, we’d like to thank you for finding our garden, pool and beach as awesome as we do. The authentic hospitality and extra care that we extend to guests like yourself is also something we are very proud of. Be sure to try our infamous Golden Margarita when you do return to our hotel, and we look forward to that day.

Eeeeva, please be sure to let us know if there is anything we can do during your future stays to “wow” you!

Sincerely,

Luis Villagomez
Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 25, 2013 via mobile

I spent 5 nights with my family. The location is Amazing, beautiful beach and crystal water just in front of it. Tropical gardens gives a relaxing feeling.
Staff is really kind and always smiling. Maybe not quick....., but we do not expect high efficiency in these islands.
Nice pool, and great SPA.
Negative note: food! We tryed only Giovanni's, that is a "real fake" italian restaurant. What a pity....... Also food at the Club is not acceptable for this kind of hotels, both for breakfast and for happy hour. Especially at breakfast, in peak time, always waiting for missing staffs and food....
My suggestion: avoid peak season, enjoy beaches an sea, stay not more than 4/5 days, keep on diet!
I'll probably be back soon.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2013

My wife and I stayed at the Hyatt for a week in Nov. 2013. We found everything to our liking. Pleasant staff, great beach, good location and everything was always clean and fresh. I can't think of any negatives during our stay.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review, March 4, 2014
Dear Mike68154,

‘Hafa adai’ from the paradise island of Saipan!

It is always great to hear encouraging feedback from guests like yourself. We also believe that our associates make our guests’ stays extra special, by showing just how much we care about their experiences... thank you for mentioning that!

Mike68154, we are thrilled to hear that you couldn’t think of any negatives to describe your stay, and we intend to exceed those expectations upon your return!

Sincerely,

Luis Villagomez
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
86 reviews 86 reviews
53 hotel reviews
Reviews in 55 cities Reviews in 55 cities
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed November 24, 2013

The Hyatt certainly commands a great position, right on the beach with magnificent manicured gardens, a lovely swimming pool, good gymnasium and spa area.
The rooms need upgrading as the place is a little tired.
The bed was hard, bathroom certainly had plenty of hot water. Our room could have had tea and coffee making facility and it could have also done with an iron and ironing board. The staff were friendly and obliging.
The breakfast was ok but across the street the Java cafe had a great selection at a reasonable price.
The Hyatt is well located near the main shopping street with plenty of good eating places.
The time spent here was enjoyable and if we came back to Saipan we would stay here again.

Room Tip: We stayed in the South wing on the fourth floor. It was quiet with a great view of the ocean and gr...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Japan
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2013

Really nice hotel. Quiet everywhere. Mature atmosphere. Regency wing has great breakfast and happy hour. Grounds are big but Pool is small. the location is all about the beach clear blue postcard water. Kids club wore out the boys by 3pm. Small regency club pool closed at 5pm which was disappointing.

Room Tip: Regency Club for great happy hour snacks and full breakfast buffet
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review, March 4, 2014
Dear pedroskio,

‘Hafa adai’ from the beautiful island of Saipan!

You’ll be glad to hear that we are planning on improving our children’s swimming pool in the near future. With that in mind, we look forward to exceeding your expectations of our hotel, should you decide to visit our pristine islands again.

Pedroskio, when you visit the bars for our happy hour, take advantage of our striking sunset with a glass of Golden Margarita on the side.

Sincerely,

Luis Villagomez
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Saipan

Address: Capital Hill Rural Branch, 96950, Mariana Islands
Phone Number:
Location: Mariana Islands > Northern Mariana Islands > Saipan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Saipan
#2 Luxury Hotel in Saipan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Saipan 4.5*
Number of rooms: 325
Official Description (provided by the hotel):
Experience the true essence of paradise whilst enjoying the comforts of home at Hyatt Regency Saipan Hotel. Enjoy panoramic views of the hotel's lush, tropical gardens while witnessing the breathtaking sunset over the Pacific Ocean. Hyatt Regency Saipan offers luxury rooms and suites that overlook the beautiful landscaped hotel gardens and offer guests lavish amenities. All our rooms feature balconies that are just a stone’s throw away from Saipan’s pristine white sand beaches. Our hotel on Saipan is conveniently located in the centre of the island's shopping and entertainment district, just a 30-minute drive from Saipan International Airport. ... more   less 
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Also Known As:
Hyatt Regency Saipan Hotel Saipan
Saipan Hyatt Regency
Hyatt Saipan

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