We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“STAY AWAY” 1 of 5 stars
Review of Chalan Kanoa Beach Club

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Chalan Kanoa Beach Club to your Saves list
Chalan Kanoa Beach Club
3.0 of 5 Hotel   |   P.O. Box 500356, 96950, Mariana Islands   |  
Hotel amenities
Ranked #17 of 29 Hotels in Saipan
Austin, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“STAY AWAY”
1 of 5 stars Reviewed March 27, 2014

I am sincerely confused about the reviews that rate this place above a "poor" rating. Sure, it's more affordable than other hotels in Saipan...but...it is NOT worth it. They advertise wifi in the rooms...BUT THERE IS ONLY WIFI IN THE LOBBY.
I was traveling here with 2 other co-workers, and we each had our own rooms. 1 coworker walked in and found roaches in her room. Another tried to take a shower, and NO WATER CAME OUT. Then, when we reconvened after putting our things in our rooms, as we were walking to the lobby to use the wifi---a rat scattered by us. That's right...a rat.
The rooms smell musty.
They have a lovely pool area, and the beach is a hop skip and a jump away...but that's it.
We had breakfast at the Hawaii Five-O restaurant on the grounds, and the coffee is amazing.
But we literally spent one night in the hotel and asked to cancel the rest of our reservations. (We'd booked for 6 nights.) The manager on duty was PERFECTLY lovely. She was so nice, but it was quite frustrating to try to cancel with her.
The cancellation policy was that you had to cancel 1 week in advance. She wanted to charge us for 3 nights. I refused. I tried to tell her that they'd falsely advertised free wifi in the rooms, and that one room didn't have running water. She tried to tell us that we should have called maintenance. To which I replied--"We got in at midnight, we were tired and wanted to go to bed. Calling maintenance wasn't realistic for us."
She kept talking about the cancellation policy...so, I finally said...
"I understand the cancellation policy, however, just on business principles...when a business promises something, and doesn't deliver...there has to be something that can be done."
We finally negotiated only paying for 2 days.
She said she was sorry several times, and even afterwards told us about the open market that happens every thursday night. She really was quite kind about everything.

I'm sorry to say this but stay away from this hotel. It's truly, truly atrocious, and you won't be very happy.

  • Stayed March 2014, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

22 reviews from our community

Traveler rating
    6
    6
    6
    1
    3
See reviews for
2
7
5
2
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Noosa
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

We didn't stay at this hotel but checked out the rooms, they have standard hotel rooms as well as 2 Brm suites with kitchen and living area, they are basic but so cute and the atmosphere of the place is "old world islander", they offer amazing discounts for stays of 1 week or more and if you get breakfast included its even better value. As we had already booked our accommodation elsewhere we chose to come to CKBC almost everyday for breakfast as the food is so great and cheap at their little restaurant and nicer than the offerings at our $17 per head buffet where we were staying. We also played tennis a few times and they have a great deal where they deduct the cost of your tennis ($10 pp) from your food bill making it free to play. We loved happy hour here, they have an amazing deal for $12 inc a choice of appertizers and comes with 3 beers! We odered 3 of the appertizers which fed our family of four for dinner and had so many beers (9) we ended up taking half of them home! All for $36 and the kids played tennis while we sat and watched the sunset. Next time I'm in Saipan ( we return every other year) we're booking in here for our entire stay!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oriental, North Carolina
Top Contributor
51 reviews 51 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 10, 2013

Some pretty rough reviews for this place, mostly undeserved. Folks, if you want the high rise Hyatt and the trappings that come with it, then write that check. It never ceases to amaze me when folks book budget locations and then slam them when they do not receive Marriott type accommodations. ( I am platinum with Marriott and enjoyed our stay) The adage "you get what you pay for" is particularly pertinent in the hotel industry.

We elected to extend our Saipan vacation, but had to change hotels due to room availability. We found Chalan Kanoa had room so we gave them a shot. When you pull up to the property, the neighborhood is not the best and we had some initial doubts.(you will probably want a rental car as there is not much around) They quickly went away. The rooms are basic but very comfortable. We had a two twin beds and a sitting area with a couch Some of the larger rooms have kithchenettes. The a/c worked great, bathroom was clean, had a fridge to keep our drinks cold and ESPN...when the tv worked. Our room overlooked the pool which was nice. The hotel is used mostly by divers, as there is a dive shop attached to the property and they get their intro lessons in the pool. . The restaraunt (5-0 Cafe) serves very good food with some very diverse offerings. I listened to our server and tried the Filipino and Asian offerings and loved everthing .Everything is homemade to order. Our room came with breakfast and it also was very good. They menu prices are so very reasonable and we found ourselves eating many of our meals here instead of in town. They have a fun Happy Hour at 5pm each day.(they do a mean Bloody Mary in the mornings!)) There is a very secluded beach a short 1 minute walk through a park. During the week we did not see a person on the beach. Water is crystal clear and the sand is that fine white sand that is so nice to walk on. We sat out there in the evenings with a bottle of wine and watched the amazing stars at night. The staff at Chalan could not have been nicer. They were so friendly and helped us with our tour questions, arranged for a rental car for us, and constantly checked on us to make sure our stay was going well. We are planning a return trip to Saipan and Rota later this year and Chalan Kanoa has just become our hotel of choice. It is also only 5 minutes from the airport. The value for your money here is just outstanding. We really enjoyed our stay there.

Room Tip: The Happy Hour deal is a steal. Comes with enough food to make your dinner!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed April 6, 2013 via mobile

I stayed this hotel just one night in March this year. Stuff were all friendly and nice however room was horrable. Not only old and dark but also their bedding had blood stain on the sheets. I guess motel 6 is much better.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 27, 2013

Stayed here for 1 day and had to move to another hotel downtown. Rooms are very small and beds are small and hard. It has a nice beach but location is far from downtown area where are the nice restaurants are. I suggest staying in another hotel located in Garapan area.

Room Tip: Stay in Garapan area there are lots of restaurants bars and shopping
See more room tips
  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 22, 2012

We stayed here for four nights December 2012 and enjoyed our stay. Your choices in Saipan are really expensive, really cheap, or like this one, somewhere in between. The hotel is located a few miles from Garapan so if you want to walk from your hotel to shopping and restaurants you don't want to stay here, although the best restaurant we found on the island was literally a few blocks away (Truongs Vietnemese Restaurant). The suite we purchased had a kitchen, large fridge, balcony, and two very comfortable beds. We also paid a little extra for breakfast each morning which was very good. You must try the Five-o sausage.

The hotel is located down a public beach road and is about 100 yards from the beach. The beach is nice for sunning and taking walks. The sand is as fine as any in the world. The water is shallow and would be ideal for small children and there is absolutely no one on the beach. You could snorkel here but there are many other beaches that are better. The hotels pool is clean and also would be nice for children. So if this meets your needs you would like this hotel.

Room Tip: We stayed in a suite and it would easily sleep a five person family.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shinjuku-ku, Tokyo, Japan
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 31, 2011

Chose hotel after reviewing here and upon recommendation from rental car agency (package deal);
Hotel is quite a distance from "downtown" with downtown being where the DFS gallery/Hard Rock/ABC/ shopping are located. 28 units located on the beach; parking available; all rooms are poolside; wireless internet access point at the lobby and accessable from the rooms; three meals a day are available each day and while offering a decent selection, found them pricey; nothing less than $10.00; Twice I did dinner during happy hour and although the flyer's noted a 50% discount on drinks, the bill reflected no discount; brought it up to the waitress and attitude copped by both waitresses. Bathroom was newly remodelled; couch/chairs/tv (13 inch CRT model) were very dated; buttons rusted on the couch. Dive club operating on premises and if I were a diver, this would be the ideal location; walk to the beach is 20 seconds; another 5 minutes north along the beach finds the most softest sand I ever knew-like powder. Rate including Toyota Corolla was hundred ten bucks a night so priced less than equivalent in Guam.

  • Stayed December 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Chalan Kanoa Beach Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chalan Kanoa Beach Club

Address: P.O. Box 500356, 96950, Mariana Islands
Location: Mariana Islands > Northern Mariana Islands > Saipan
Amenities:
Bar / Lounge Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #17 of 29 Hotels in Saipan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chalan Kanoa Beach Club 3*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Travelocity, Hotels.com and Odigeo so you can book your Chalan Kanoa Beach Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chalan Kanoa Beach Club Hotel Saipan

Owners: What's your side of the story?

If you own or manage Chalan Kanoa Beach Club, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.