Stayed here a week for business. I asked the client to put me up in a "non-chain" hotel.
This hit the mark. Great location, very friendly staff, nice lounge area. I had the bonus of being here during Palm Sunday. So the music from the French speaking Sunday mass next door was a pleasant surprise. No need for a car, everything is in walking distance or public transportation. Rooms are small compared to regular US chain hotel.

This is not a typical WorldMark resort property and WorldMark goes out of its way to let you know. It is a hotel in an older building (most hotels around union square are old) with small kitchens and extra living space. That said, its a fantastic location right above union square. But the best part of the property are the people. Helpful, courteous and appear to truly like what they are doing.

Be aware that some of the rooms are inside rooms and are very dark so if you want light, ask for an outside room.

I love the location of this hotel. Just a few steps from chinatown and union square, lots of shops and groceries in the vicinity. Rooms are a little small but its clean and nice. They have coffee/tea making facilities and microwave inside the room. Free coffee and tea all day at the lobby. Parking is a big problem since its located in the city center but the hotel do offer valet parking at around 30 us dollars. Staff are courteous and friendly. Overall, i like this hotel

Had 5 days here and enjoyed ourselves in San Francisco. The location here was the highlight - 1 block to Chinatown, 1 block to Cable Car, short walk to Union Square, Macys, a range of dining options etc. For an Aussie, the rooms were small but this is an old Hotel and as several have noted much bigher than some rooms in Europe I have stayed in. We had a 1 Br unit with separate eating area/lounge etc. Basic supplies for crockery and cutelry etc., microwave, coffee maker, small fridge etc. We combined eating home and out and it worked fine. Lori's Diner was a great experience. Our room did not face the street so it was quiet. Staff were generally very helpful and friendly. It is great to have a washing machine/dryer when travelling and there was a small gym as well. Recommended.