Everything about the Hotel Monaco is first-rate, like many of the Kimpton hotels I have tried. From the moment you step inside, you will be treated as a valued guest by the genuinely friendly and helpful staff. The location is close to great shopping, dining, transportation etc. My room was noisy during my last visit because it faced Geary street and there was some construction going on - not the hotel's fault. Usually the rooms are very quiet. One of these days I am going to make a point of getting back to the hotel in time for the wine & cheese + tarot card reading each evening, it sounds like fun. I would not recommend this hotel if you are looking for a place with sumptuous view rooms to lounge in. The rooms at the Monaco are on the small side, so this is the perfect hotel for business trips or when you want a comfortable, welcoming place to sleep after a long day of shopping/sightseeing/dining and enjoying all that SF has to offer.

My husband and I stayed here on our wedding night after a terrible fiasco at the Inn Above Tide in Sausalito (awful place) which forced us to find another hotel ASAP. We chose the Hotel Monaco and were so happy with our choice!

We stayed in a Monte Carlo Suite, which looked EXACTLY, if not better, than it did online. Our suite was #323, and was two rooms, with large floor to ceiling windows, fabulous and fun decor, enourmous bed with down comforter, huge plasma TV, free wireless and a large bathroom with elegant fixtures and a two-person whirlpool tub. Not to mention plentiful Aveda bath products, which were refilled daily.

Everything about our stay was top-notch. Excellent customer service from valets, front desk staff, room service staff, housekeeping. They have a great wine hour from where they offer free chair massages and tarrot card readings. We took advantage of both and had a great time. Also, they offered a large selection of fine wines and were very generous with the amount they poured.

We oreded a room service dinner and it was wonderful. It is served from the Grand Cafe located in the hotel and we were very pleased. They also offered a nightly turn-down service which was a nice touch.

We cant wait to come back for our 1 year anniversary. Keep up the excellent work, Hotel Monaco!!!

PS - I would share my photos of the room, but they look exactly the same as the ones online. For once, a website which actually shows what you get!

Rooms are standard small size for the city, but with attractive and fun decor. Wine and cheese were even nicer with the Chair massages and cozy fireplace. Beds were very comfortable and Aveda amenities will keep me coming back. Resatuarant was moderate to pricey for Brunch, but worth it for the great food and convienant location. Lots of pillows and towels in room and a nice fitness center with roomy indoor jacuzzi and steam rooms. Staff was very friendly and helpful (ask for a goldfish in your room if you go!)

I had agonized for days over which hotel to pick in SF in the Union Square area. Without ever having set foot in the Chancellor, I wish I'd stayed there instead. I paid $240 plus tax (that was my "bargain" AAA rate - thank goodness we didn't have to pay for parking there), etc per night for the queen canopy room. I knew the room would be small, no problem. It was cute, had a view of nothing whatsoever, that is fine too. However, we did request a goldfish upon check-in and the guy looked a little distressed and promised one would be in the room by later that evening. Of course, it wasn't. Or the next day either. It really peeves me that hotels like this advertise so heavily on their websites and in their literature that fun little things like this are available and then don't deliver on their promises.

Upon checkout, nobody asked me if everything was okay, because if they had, I would certainly have told them about the goldfish. I suppose it sounds silly, but I had looked forward to the Monaco experience so much and felt let down and forgotten about simply because I was wearing shorts and a T-shirt. The man who checked me out was very unfriendly, I guess because I didn't look like I was wealthy like many of the other hotel patrons did. Most of the people were friendly enough, but I got an overall snotty vibe from this place and definitely won't go back, nor will I recommend it to others. There are surely better places to stay for the same amount or less in SF than the Monaco.