We stayed in Monaco Hotel (SF) on our most recent trip to San Francisco in mid-July. We were unable to book the Hilton for 3 nights in a row at the price we wanted so we fortunately were able to book the 3rd night at Hotel Monaco. We wanted to stay in the Union Square area - moving hotels can be hectic and we wanted a pleasant stay for our last evening in SF. Even though it was only for 1 night we found our stay at this hotel to be the most pleasant of the 3 nights we stayed in SF. The reception service was personalized, friendly and thorough - even though we got in early (1pm), she was able to check us in right away. We had booked the room on Priceline - and she mentioned that they will do pricematching next time (& I think one reviewer mentioned this as well).

The room is not huge - as expected in a boutique city hotel, but we enjoyed the decor of our room, nice bed and the Aveda products. & very clean of course. (though we weren't as excited about the leopard skin pattern bath robes...mainly because it had been washed out a bit and wasn't so fluffy..) We found it to be very service oriented and traveler friendly - for them to list out what additional bathroom amenities you could request for free (ex. tooth brush) and what other items you could request for a fee.

They have complimentary wine receptions from 5-6pm - and unfortunately we missed the reception. However, we were further delighted to find out that we could still enjoy a complimentary glass of the featured wine at the hotel's restaurant (Grand Cafe). This was such a lovely perk to a long day of walking up and down the hills of SF.
We tried out the Grand Cafe restaurant for dinner - we noticed that the menu looked interesting and we were also too tired to walk much more that evening. The dining area in the back is actually very airy and spacious which we found to be nice and relaxing as well. The restaurant did not disappoint. We had a nice gnocchi dish and we also enjoyed the appetizers. Recommend the restaurant.

One more comment about their service: When we were rushing to leave - to catch a morning flight out of SFO, my boyfriend had misplaced his I-Pod and we couldn't find it. We looked under the bed etc but ran out of time so we left. When we were checking out, we mentioned this to the receptionist and she gave us a card to call later for lost and found. We did after arriving back to NYC and there was nothing reported by the cleaning staff in our room, however the man personally went to check again and called us back right away!! He had found it well hidden under the dressor - and the cleaning staff didn't even catch it. We were so pleased that they would go out of their way to check and report it back to us so promptly.

& we definitely recommend the hotel! Had not stayed in a Kimpton hotel before but now I'm seriously considering looking them up in my future travels.