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“Continues to go down hill” 1 of 5 stars
Review of Hotel Monaco San Francisco - a Kimpton Hotel

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Hotel Monaco San Francisco - a Kimpton Hotel
4.0 of 5 Boutique Hotel   |   501 Geary St, San Francisco, CA 94102   |  
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Ranked #18 of 236 hotels in San Francisco
GreenLeadersBronze level
California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
24 helpful votes 24 helpful votes
“Continues to go down hill”
1 of 5 stars Reviewed December 16, 2004

I have stayed at the Monaco everytime I travel to San Francisco for business. No more.

The rooms are in need of major help - dirty, dusty canopies - mine even was torn! Worse yet, the staff used to be so warm & welcoming - during this last visit it was as if they didn't want to be there either. I encountered cold & impersonal service at every turn. Too bad, this was a great hotel even a year ago.

There are too many options in San Francisco to stay at a hotel past its prime.

  • Stayed December 2005, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Boise Idaho
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 22, 2004

the Monaco is our ONLY hotel in San Francisco. The concierge staff is amazing and helpful. The front desk is excellent. Our room attendant the her staff were the best ever. Not to mention the gorgeous decor of the place- from the street to the room to the tiny and wonderful extras that were everywhere you looked. We refer everyone to it, and will never book a flight to the bay without booking a room! Thank You Monaco Hotel!

  • Stayed October 2004
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, NV
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed November 15, 2004

A little pricey, but the best Kimpton I've seen thus far. I stayed in the tiny 200 square foot room, and I wouldn't have wanted anything larger. It is ADORABLE with the covered canopy bed lined in pillows, the plantation shutters, the gorgeous little stuffed chair and ottoman... The lobby is gorgeous. The bathrooms are well stocked. The lack of high speed in the room is more than made up for by the business center with complimentary internet. My only regret is that I was on business alone when I stayed here. This is absolutely the perfect romantic hotel. Next time I will bring a friend:)

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed November 13, 2004

If you're looking for an intimate hotel experience, this is the place for you. The rooms are not large but elegantly decorated with rich colors and quality linens. We got two rooms, each with a canopy bed and faced the inner "courtyard", across which you could easliy see your neighbors' activities if you left the shades open. The rooms were quiet and beds very comfortable, and the staff is exceptionally helpful and pleasant. The evening snack hour provided unimpressive, stingy hor'dorves, and the "complimentary" massage turned out to require a mandatory $10 tip for 5 minutes of service.

I've stayed at many Hotel Monaco hotels before and I've always had a great experience. This time was no exeption. I wouldn't mind staying here again next time I come back.

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A TripAdvisor Member
4 of 5 stars Reviewed October 27, 2004

Hotel monaco is centrally located. Close to all transportation and attractions. The hotel is small, but nice art nouveau decoration. The rooms are small but cozy. I recommend it and would stay again.

Was this review helpful? Yes 1
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san diego, ca
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 24, 2004

Just returned from an overnite to San Francisco. Having travelled previously to this great city in the past, we had always stayed at one of the larger hotel chains, the Hilton, Hyatt, Four Seasons, Marriott, Pan Pacific, Mark Hopkins, etc.... Saw this hotel in a travel magazine, looked charming and after reading the mostly positive reviews, decided it was worth a try for one night. The property far exceeded our expectations and I am sure we will return again soon. Since we are from San Diego, we have the opportunity to return often. One other important feature that made this property especially attractive at this time is a labor strike that is affecting all the major hotel chains in the city, so we were very happy not to be in the midst of all that mess! The Monaco's guest services was excellent, the amenities were very comfortable, jacuzzi in our Jr. Suite, soft linens and comforter, even a little goldfish named Ariel. Very, very pleasant stay. Highly recommend.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 21, 2004

My husband and I, after a rigorous search for a hotel in San Francisco decided to stay at the Hotel Monaco. We absolutely loved it! The staff was great and was all around pleasurable. When we return to San Francisco, we will definitely stay at the Hotel Monaco!!!

  • Stayed October 2004
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Monaco San Francisco - a Kimpton Hotel

Address: 501 Geary St, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in San Francisco
#7 Luxury Hotel in San Francisco
#8 Romantic Hotel in San Francisco
#14 Business Hotel in San Francisco
#17 Family Hotel in San Francisco
#27 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Monaco San Francisco - a Kimpton Hotel 4*
Official Description (provided by the hotel):
The award-winning Hotel Monaco San Francisco provides old-world hospitality in an eclectic, luxurious environment. The lobby's dramatic spaciousness, whimsical frescoed ceiling and delightful "Tree of Life" sculpture are instantly engaging. Situated next to the celebrated Grand Cafe Brasserie and Bar, and within easy walking distance of Union Square, San Francisco's famed Chinatown, the Financial District, Moscone Convention Center and many top-notch theaters, restaurants and shops, Hotel Monaco offers an unparalleled experience for a memorable stay. ... more   less 
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco

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