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“Nice rooms - not the experience I had in Seattle though” 3 of 5 stars
Review of Hotel Monaco San Francisco - a Kimpton Hotel

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Hotel Monaco San Francisco - a Kimpton Hotel
4.0 of 5 Boutique Hotel   |   501 Geary St, San Francisco, CA 94102   |  
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Ranked #25 of 235 Hotels in San Francisco
GreenLeadersBronze level
Walnut Creek
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Nice rooms - not the experience I had in Seattle though”
3 of 5 stars Reviewed yesterday NEW

We had a nice stay at the Monaco in SF. Just an overnight getaway for my birthday from my brother. The front desk staff made kind of a big deal about having to beat out Seattle for wowing me. I had told them what a great experience we had there. Didn't know what to expect. Got a bottle of wine in the room for my birthday, but it didn't compare to the experience we had in Seattle. Front desk staff was a bit impersonal and I didn't get the one-on-one service we got in Seattle. Oh well. It was fine though. Just nothing special. Also restaurant attached to the hotel is now gone.

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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1,432 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Denver, Colorado, USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We've stayed here multiple times with ok experiences. However, this last time we booked online though our American Express agent and showed up to find the hotel was under construction and we were told the restaurant was closed and that we would be giving coupons ( tacky cut up construction paper) for 1 pastry and 1 cup of coffee/OJ in the morning. OK, whatever.... we'll make do for a few days and so we headed up to our room. It wasn't 5 mins before the jack hammering started and so we called down to see how long it was going to go on... We were told that we this was on there website and it would be 8am-5pm every day... OK... fine so we asked if we could use the hot tub and steam room, but they were also under contraction and off limits... So you know there is nothing else to do in this hotel besides eat and relax in the hot tub. We were paying over $390 a night and we would not be abel to relax at all.. So we called down to speak to the front desk and we were told that they would try to find us another hotel but it would cost us the difference. WHAT? I asked for a refund and I would find something on my own this was horrible... they proceeded to tell me that we made our reservations through AMEX and there was nothing they could do... After standing in line with al the other anger guests I called AMEX and told them about what was going on and they took care of everything. We ended up at the Westin across the street and the Hotel Monaco finally gave us a refund after AMEX told them they were canceling our reservations. I was just sad that they never made arrangements for the renovations and basically told us that we were out of luck and to deal with it. We will never stay at a Kimpton hotel again.

  • Stayed September 2014, traveled with friends
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

cute little boutique hotel in close proximity to union square. easily walkable but as other reviewers have commented on, the noise is really distracting. you can hear everything outside. the closet is also tiny!

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is very attractively decorated but the windows are ABSOLUTELY TERRIBLE. The street noise is beyond ridiculous-- I love Kimptons but will not stay here again because a good night's sleep is just not possible. Let me know when you have new windows.

Stayed November 2014, traveled on business
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Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a beautiful hotel with a fantastic location. The rooms are older, windows have metal running through them but that's part of the deal when you go to a Kimpton. Its almost always a converted building getting a second life. One thing you expect in older buildings is thicker walls. I stayed at a Kimpton in DC that was a former government building and the walls were an inch thick. Not so in this hotel. Of course, my neighbor was on 'something' and ended up vandalizing her room and being arrested but it was very, very loud. Bathroom was very small compared to the room size. The vanity was mirrored so I was able to do a self uterine exam while sitting on the toilet. That was weird. Decent wi fi cable not that exciting but you can't beat the location.

  • Stayed September 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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Atlanta, GA
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like most hotels in the area, it is older and a little dated in many ways. It was a great location and the staff was very helpful. The restaurant was also undergoing renovation so no food or room service - which in SF is not all that bad, but made breakfast a little difficult.

Room Tip: not sure - mine overlooked a rooftop - but was very quiet.
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Visalia, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I did a "name your price" on Priceline and ended up at the Monaco. I read some of the reviews, and was very worried that it was going to be a bad hotel. I was pleasantly surprised! The employees were very helpful, the hotel was clean and well kept. The lobby is very lovely and they have a fabulous fireplace at the end of the lobby as you walk in. They also have a nice sitting area passed the elevators that had another great fireplace and comfortable cars and couches.The Grand Restaurant is closed for renovations, (reopens in January 2015) but they offered free fruit, pastries, and hot beverages because of it. And best of all they had FREE WIFI! Yeah! I hate if when expensive hotels make you pay extra for the internet.

It was just a short walk to Union Square and Market Street. Great location.

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monaco San Francisco - a Kimpton Hotel

Address: 501 Geary St, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotel in San Francisco
#19 Family Hotel in San Francisco
#22 Business Hotel in San Francisco
#24 Romantic Hotel in San Francisco
#34 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Monaco San Francisco - a Kimpton Hotel 4*
Number of rooms: 201
Official Description (provided by the hotel):
The award-winning Hotel Monaco San Francisco provides old-world hospitality in an eclectic, luxurious environment. The lobby's dramatic spaciousness, whimsical frescoed ceiling and delightful "Tree of Life" sculpture are instantly engaging. Situated next to the celebrated Grand Cafe Brasserie and Bar, and within easy walking distance of Union Square, San Francisco's famed Chinatown, the Financial District, Moscone Convention Center and many top-notch theaters, restaurants and shops, Hotel Monaco offers an unparalleled experience for a memorable stay. ... more   less 
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco

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