My wife and I stayed here for one night on our trip to Napa/Sonoma. I'm usually a Marriott or Starwood guy when it comes to name brand hotels, but figured I'd give the Hotel Monaco a try based on others' positive reviews. The price was right and the location is exactly where we wanted to be - just steps from Union Square. The hotel has the feel of a small boutique hotel with classy decor and nice finishings. The room was very comfortable. I mentioned that we were there to celebrate my wife's birthday and we were surprisingly greeted with a free suite upgrade, a bottle of champagne, and a hand-written "happy birthday" note. Everyone we encountered at the hotel was extremely pleasant and helpful! I've stayed in A LOT of hotels over the years, and it's refreshing to find a spot where the staff consistently appear positive and willing to go the extra step to make your stay a little better. From the bellman out front who gave us step by step directions to his recommended lunch spot, to Lauren at the front desk who printed out a list of recommended wineries and restaurants in downtown Senoma, the service was top notch. Coming from a regular platinum member at the other big chains, I plan to add Kimpton to my list going forward based on this experience alone! Thanks again for the great stay!