We chose to stay at Hotel Monaco during our first visit to San Francisco and were not disappointed! The location was a close walk to Union Square which has many dining and shopping options and is also a cable car stop. joined the free rewards program and enjoyed the complimentary internet and raiding the mini bar! The staff was exceptionally friendly and helpful: had our bags taken to the room while we returned our rental car, explained the cable car system, fully advised us of the hotel amenities, held our bags the final day we explored the city, arranged for hotel car to take us to the airport, and I'm sure I could go on. In particular, Johnathan at the front desk went out of his way to be hospitable and even sent fruit, water, and chocolate to our room with a sincere note welcoming us to the hotel and the city!! Our room had lots of character with the vibrant colors and wallpaper; much more exciting than your typical hotel decor! We had a room on the 7th floor that was on the inner side of the hotel (not the street) away from the elevator and had no noise issues. My husband and I would most definitely stay here again and will look for Kimpton Hotels in other cities too!