We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“you get what you pay for” 3 of 5 stars
Review of Astoria Hotel

Save Saved
You added Astoria Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Astoria Hotel
2.0 of 5 Hotel   |   510 Bush St, San Francisco, CA 94108 (Chinatown)   |  
Hotel amenities
Ranked #159 of 236 hotels in San Francisco
honolulu
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 19 cities Reviews in 19 cities
67 helpful votes 67 helpful votes
“you get what you pay for”
3 of 5 stars Reviewed December 22, 2010

If you are looking for a nice, comfortable, ritzy or romantic hotel......then don't even think of staying at this place. You will be sadly disappointed. If you are budget minded and are just looking for a decently priced, safe place to rest your head in a good location then you may like this place. Many of the older hotel rooms in san francisco are on the smaller size. If you want a spacious room with some amenities then you should look for the newer hotels but also be prepared to pay a lot more also.

This is an older hotel so the rooms are small, walls are thin and the elevator seems slow and incredibly old. The location is fantastic, right next to the chinatown gateway. With chinatown at your doorstep there are many chinese restaurants in the area in addition to a coffee shop across the street, subway restaurant half a block away and other eateries in the neighborhood. there aren't many frills to this place so be prepared to have most of your experiences away from the hotel.

I always make it a habit in any hotel to check my surroundings and the bed for bed bugs. While I haven't encountered any of my many stays at the astoria (or any hotel for that matter) I feel it is a must thing to do after checking in. That way you won't encounter any unexpected crawly visitors or bites at night.

so if you aren't picky and just want a place to rest your head after seeing san francisco then this is a good fit for you. If you are looking for a 2 1/2 or more star hotel with frills and amenities and good service then you should look for the better hotels but be prepared to pay more.

  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

303 people have reviewed this hotel

Traveler rating
    30
    87
    111
    41
    34
See reviews for
27
118
49
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
NORFOLK , ENGLAND
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 1, 2010

This is one of the very worst experiences that I have ever had. We arrived in San Francisco late and were delighted to find somewhere to rest our heads after a long drive from LA. The room was small and we were immediately hit by a dank, musty smell as soon as we opened the door. Dropping our bags inside we set off to find something to eat. On our return at midnight we spent the next hour trying to book another hotel. This hotel is disgraceful - the bed linen, towels and furnishings are filthy. We were unable to sleep all night (despite being absolutely shattered). The following day my husband and I were covered in flea bites. We had tickets for the breakfast but couldn't wait to book out. A horrible experience and I would have liked to have complained but with the hotel being in Chinatown and with us being tourists we did not know what the repercussions could be. AVOID if you want to enjoy your stay in San Francisco - the Radisson at Fisherman's Wharf was only a little dearer and the American Best Inns was cheaper.

  • Stayed October 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Top Contributor
90 reviews 90 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 25, 2010

If you're traveling solo, can't beat the price and location. All I want is a clean bed, clean shower and a place to drop my clothes. At the gates of Chinatown, couple of blocks from Market St and within walking distance of all tourist attractions including the Wharf and AT &T Park. Street noise was only issue. Looking forward to another visit and I'll be back to the Astoria.

  • Stayed September 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed October 21, 2010

I’ve been to San Francisco more than a dozen times and stayed in various hotels all over the city; everything from a 4star near Fisherman’s Wharf to run-down establishments in the Tenderloin, with some fancy boutique hotels in-between. After a week in 2007 and another in 2008 I came back to the ASTORIA in October 2010 for a third stay, this time 9 consecutive nights. And guess what, from all I know it is still the best deal in town, hands down!

Seriously folks: Name a major US city where you can find a decent (clean and safe!) hotel in a prime downtown location for $60 per night, breakfast included. Not in the 1950s but today!

Yes, it is sparse. Yes, they have their own thrill ride, the “elevator”. Yes, it is noisy and the windows have no insulation qualities whatsoever. Yes, the breakfast is as basic as can be. Yes, the breakfast room is somewhat depressing. Yes, the staff is not from the cheerful & hugging school of customer service. Yes, it carries no star rating and no AAA blessings. So what?

I want a safe place, a convenient location, a half-decent bed, a clean bathroom, a regular TV, helpful staff when needed, and a rate that leaves the bigger part of my budget for my daytime activities. The ASTORIA does all that. I will return there for a fourth stay, no doubt about that!

PS: If you don’t mind waking up 6 AM each morning to enormous street noise, ask for a room facing Bush Street. They have plenty of daylight, which is a great compensation for the lack of sleep. The rooms facing Grant Street or the courtyard are quieter, but often displeasingly dark.

  • Stayed October 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 14, 2010

Upon reading reviews, I think some people are forgetting that this is a budget hotel in an expensive city. Yes, it is an old hotel with thin walls; the room was simple but clean, the bathroom was small but functional. We did not find stains on our sheets and maid service was available everyday; although, we opted not to have our linens changed daily. Yes, the shower caulking was moldy and black. We did not take advantage of the breakfast as we wanted to experience breakfast/lunch/dinner outside of the hotel.

If you look carefully at the price of lodging at the hotel, you will see that there is a 14% tax that is not included in their quoted prices. All the hotels I researched in the city include this tax.

The location is superb and we never felt our safety was compromised. When we return to San Francisco, we will stay there again.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2010

good location...near chinatown...room was very small and cramped...not very clean, no air con or fan...only air you get is from the window...windows can be open wide and no locks so unsafe...towels were a little stained...lift can only hold 3 ppl and felt like it was going to break down any time....lift broke down when i was there...and i stayed on the 7th floor! good for 1-2 nights stay if you want to explore san frans..otherwise dont go back again...

  • Stayed October 2010, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 10, 2010

The room was small and dirty. The mattress and pillows were stiff and gave my boyfriend and me back and neck aches. We wound up getting our own pillows from my car on our second night. Each and every move on the mattress sounded like an extremely old, creaky door. I don't think the shower has ever been cleaned (moldy and filthy.) The shower didn't work properly - either boiling hot or freezing cold and very weak shower spray. My boyfriend and I placed a plastic bag on the shower floor to stand on. I would suggest bringing water shoes or rubber sandals. We found holes, stains and long, black strands of hair sticking out of the towels hanging on the shower door. The hair dryer given to us at the front desk only blew out cold air taking us three times as long to dry our hair- which was entirely inconvenient as my boyfriend and I had tickets to a show and were getting dinner just before. We weren't given complimentary tea or coffee. The room offered beyond poor lighting. The only way to really light up our room was to open the blinds, which were heavily dusted/dirt soiled, and viewed directly across to another building and their windows. I could watch the couples' television from across the way from our window. The location was convenient. The room was quiet. The parking cost us $45 for the weekend....they didn't mention that part in the description and we didn't necessary budget for it. They also add tax after you check in which increases your initial total. For the price we payed, plus what we payed for parking, we probably could have found something much nicer and more comfortable. We won't be staying here again.

  • Stayed October 2010, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Astoria Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Astoria Hotel

Address: 510 Bush St, San Francisco, CA 94108
Location: United States > California > San Francisco > Chinatown
Amenities:
Free Breakfast Airport Transportation
Hotel Style:
Ranked #159 of 236 hotels in San Francisco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Astoria Hotel 2*
Official Description (provided by the hotel):
The Hotel Astoria, one of San Francisco’s best values, is located at the corner of Bush and Grant, right at the entrance to Chinatown. This historic hotel caters to both business and leisure travelers that appreciate a budget friendly hotel of tasteful simplicity. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Priceline, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Astoria Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Astoria Hotel San Francisco
Astoria San Francisco

Owners: What's your side of the story?

If you own or manage Astoria Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.