When staying at a hotel our expectation is a clean, well maintained room and reasonably quiet stay. Our experience at the Good Hotel was a dirty room and noisy one night stay.
Cleanliness. The upper right hand corner of the shower and wall above the spigot in our room was covered with dark mold spores. The carpeting was covered with multiple large dark stains, pink stains and dark pen marks. The coverage and type of stains was so abundant and unhygienic that neither my husband nor I took our shoes off to walk around the room.
Noise. We did not take note prior to booking that the hotel is dog friendly. Two small dogs were booked in an adjoining room and yapped throughout the evening. The walls are thin and there's no sound insulation, when doors are shut the room vibrates and you can hear neighbors showering and running the faucet. There was a significant amount of traffic in and out of rooms that evening, the noise was so loud and pure that it sounded like they were coming into our room rather then theirs. The smoking area for the hotel is set up behind reception in the hotel parking area. People naturally congregate there and the voices carry throughout the hotel. The location is not optimal for providing a quiet setting for guests.
The hotel staff was receptive to our feedback on the evening and offered to move us to the central building for the following night. We opted to check out early based on the previous nights experience. I have called the hotel manager four times and left messages and emailed twice to follow up on the experience. He has failed on all occasions to return calls and emails. I would not stay at this establishment.
- Also Known As:
- Good Hotel San Francisco
- Official Description (provided by the hotel):
- Located in the vibrant South of Market (SoMA) district of downtown San Francisco, the Good Hotel has 117-rooms and is intended to be the first hotel with a conscience by taking a green approach to design that inspires the "good in us all." Renew, Reuse, Relax!Guest rooms feature sustainable products and materials such as 100% reclaimed wood bed frames, bed linens and light fixtures made from recycled water bottles, and our "sink positive" installations; all designed to be environmentally friendly.The convenient location provides quick access to many of San Francisco's top attractions and destinations including Civic Center Plaza, Moscone Convention Center, Union Square, Westfield Shopping Centre, the Theater District, and Cable Cars that will take you to Fisherman's Wharf and Pier 39. ... more less
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