Our whole family, 2 adults and 3 kids loved this place. Terrific location - we walked just about everywhere. The kitchen was great. We picked up seafood down by the wharf then took the tram back and and cooked every night. Great dining area, big windows, comfortable livingroom, spacious bedroom. Room to entertain another family we were visiting. Anyone with three kids knows it can be hard to find a nice hotel at a reasonable price(and not have to pay for two rooms). What a great deal. This hotel is located close to some much more expensive hotels. We will definitely come back. You have access to facilities at another hotel close by if you want (we didn't have time). Good parking as well. Friendly staff. The free breakfast wasn't anything amazing but hey who cares when everything else is such a great deal.

I stayed on the 19th floor in the corner one-bedroom suite. This is room 1909. My room was spacious and nicely decorated. I am a college kid so I am really not to picky, but i peeped in a smaller room and would have to stay I would not stay in anything but a one-bedroom suite. A real plus about the room was that it contained a nice sized fridge with freezer, stove, oven and microwave as well as untensils and glassware, etc. We brought food back every night and made plenty of drinks in the room. The view from the blacony of downtown was absolutely fabulous. I would not say in this hotel unless you are in one of the rooms facing downtown with a balcony either, it makes it all worth it. The tv's are a bit old and the bathroom a little small, but there are 70 channels and the water is steaming hot with a nice showerhead. Those are the biggest complaints I have of the room. Great location right off the bay bridge, easy routes to pier and wharf, and plenty of restaurants and shopping within walking distance, but the streets in san francisco as you should know can be like climbing a mountain. The continental breakfast was like any other continental breakfast, muffins, bagels, donuts and coffee and orange juice. So don't expect anything special. Compared with the prices for other hotels in the area, I would have to say this place is great. If you're looking for something special the Ritz and the Mark are right down the street this is for budget minded folks. I almost forgot we stayed in November and it got a bit cold, we went for the thermostat to find out there was no heat or A/C in the whole building. With a sweater on we were perfectly fine, but i would count on a summer stay being uncomfortably warm and would look to stay elsewhere.

We came to this hotel after a horrible experience at a nearby hotel. We were so relieved to come here! It was lovely, the front desk staff were wonderful, the bell staff came to our taxi and took our luggage to our room. The room was huge and very clean, with wonderful views. My one complaint would be that it was just one room - with 3 small children we were hoping for two rooms (ie bedroom and separate living area), which we expected from a "suite". I would called this a studio rather than a suite. It was enormous though with a full kitchen cleverly hidden by folding doors. There were two huge walk-in closets (which could be knocked through and made into a bedroom IMO) and a very nice bathroom. There were two double beds in the room and a nice sofa, TV unit and dining table. Even so there was lots of space left.

The breakfast was fine though not brilliant. It was mostly pastries etc given out by a member of staff one at a time - you had to ask. We discovered the nicer items were hidden behind the counter and those "in the know" asked for them! Very odd. Don't know why it couldn't be self-service - I guess people feel guilty having to ask so eat less! The drinks were self-service though, and there were TVs in the breakfast room, which was an ordinary room basically - but they are so big that the size was adequate.

There is a computer next to front desk which guests can use - though it was monopolised by teenagers on instant messenger! Plus there is a guest laundry, though I wouldn't recommend going there alone late at night as it was rather scary - its in a garage-type area.

The location of the hotel is great - half a block from a cable car stop (if you can get on one - they were always full when we were there so we had to walk into town and get a streetcar), but its not far and downhill. Later in the day its easier to get a cable car and avoid the hills. We spent most of our time in Fisherman's Wharf, which we much preferred to downtown San Francisco. If we'd have known we'd have found a hotel there! But this hotel was great, and not too expensive for such a big room - just wish it had been a proper "suite" so we didn't have to creep around once the kids were asleep!

Our stay at Grosvenor Suites was better than expected. The room was spacious ( 1 bedroom suite) and comfortable and the staff was very helpful.

The bathroom was small but that was not an issue for us.

The continental breakfast was basic but sufficient.

The location is good however be prepared to walk up a very steep incline when walking from Chinatown or Union Square.

Highly recommended if you are looking for a moderately priced hotel.