Stayed in hotels and inns all over the world & at various levels. Didn't expect anything special for the price, only the very basic hygiene levels. Never been to hospital though due to bed bugs! Ruined a good holiday. Went through a uk travel agent which a complaint is currently in progress
A full day in a US hospital due to bugs in a hotel bed!!! Got a new room, within 5 hrs a new guest put in my old infested room without any fumigation?! I work in the pest control business and by simply hoovering a room & standard cleaning does not solve infestation issues - the Hoover will probably multiply the problem!?!? Fumigation/deep clean is required.
Staff generally very good & helpful. Hotel manager seems incompetent and not professional when dealing with the whole bed bug issue. Seems like the manager wasn't bothered, maybe should be? not good - HSE in the UK would probably investigate an issue like this more thoroughly. Perhaps in the US not really taken seriously - only by attorneys?! Hmm manager told me this has never happened before?
Got actual bed bugs & took to reception - photos also taken. It's a real shame as the staff were good & helpful & the hotel could be good. Seems the manager is not managing - no pride in his job, no direction - glad I don't pay him, because I wouldn't !
Should have read these reviews before travelling but trusted uk abtol travel agent!? So generally whole process failed
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- Also Known As:
- Oasis Hotel San Francisco
- Oasis Inn San Francisco