Well it's pretty much on Union Square, which is fine but it's like staying in Times Square in New York... it isn't exactly a realistic slice of life here. But it's close to some great shopping, etc. We booked a very good rate, and our room was small. The staff was a combination of rude and unknowing. The bathroom was so small that if I was 3 pounds heavier, I would not have been able to fit in it. There was a baggie of cheap shampoo samples - the kind you get in a magazine that you throw away. That's fine but if you're trying to foist that on me like you're doing me a favor, save it - i'll take some halfway decent toiletries (of which there were none) instead.
But all this was no problem compared to the noise. The USC Trojans were in town the weekend I was there, and the walls were so paper thin that when a bunch of boozy alumni was having a lame mating-dance outside of our room at 3:45 in the morning, it was as if they were sitting next to my bed and talking. it was SO loud. I told them to take it somewhere else, and so they went one floor down to continue their lame party, but I could still hear it. And during the night, I could hear each person getting into / out of the elevator near my room in great detail. I can deal with some noise, but this stuff added up so much, along with the sub-par amenities, hard bed, small size of room and bathroom, that I felt pretty miserable by the time I checked out.
The next night we went to the Diva - it's in the same hotel group and it's so much better. I savored the quiet so much, as with the comfortable amenities, and it was about the same rate.
So bottom line, this hotel has a lot of bad reviews for a reason. If I had to do it all again and I was given a tempting rate for this "boutique" hotel - I would heed those reviews and opt out!!! My suggestion is that it's easier to handle being a bit farther away from Union Square than having the USC Trojans bark at you through your onion-skin walls. Try the Diva or the Carlton - similar price range and its a better place. .
- Official Description (provided by the hotel):
- •Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more less
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- Also Known As:
- Union Square San Francisco
- Union Square Hotel