I loved this property! But if boutique is not your thing, or rooms in a historic building not to your liking, find someplace else. My room was on the 5th floor facing Powell, bustling with people, cars, and the trolley. Noisy like a major American city, but with the charm San Francisco offers - I dug the clanging trolley car bell, forgivingly quiet at night. Larger than some, but smaller than others, my compact room was light and clean with a nice bathroom, and a comfortable bed. I loved the old wood-work stair cases, the funky floor layout and not being blasted by over air conditioning! I relished opening the window for a breeze and felt safe and secure while doing it. Not total black-out shades, but well-enough for this dark room sleeper. The historic diner next door is just that, a diner with history. Not fancy, but clean and good prices (breakfast.) This place was the bow on my San Francisco experience, not new, shiny, and all hermetically sealed glass. - but clean and interesting, with history and a "another era" flavor.
Ask for room facing out, with good light. Check out their specialty suites - quite large and worth...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Know Before You Go,
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It is so refreshing to hear from a guest that appreciates the charm that our historic boutique hotel has to offer. Thank you for the beautifully articulate review. I believe your words will help to set the expectations of other travelers that want to experience the Personality of Hotel Union Square. We strive to maintain the delicate balance of staying true to the historic design elements, such as, the beautiful staircase, and the Dashiell Hammet Suite where historic novels were penned, and introduction of new modern amenities, such as, free wifi, and soundproof windows. It would be so easy to just tear it all down and put up a boring new concrete and glass building, and I also suppose, it would also be easy to take away the Cable Cars and use regular buses, but this is Personality Hotels of San Francisco, and we are anything but boring and regular!!
It is people like you that give our team the courage to let their personalities shine though, and the passion for creating that perfect experience for guests just like you!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.