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“outstanding customer service” 4 of 5 stars
Review of San Francisco at The Presidio Travelodge

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San Francisco at The Presidio Travelodge
2.0 of 5 Motel   |   2755 Lombard Street, San Francisco, CA 94123   |  
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Ranked #50 of 237 Hotels in San Francisco
Dumfries, Virginia, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“outstanding customer service”
4 of 5 stars Reviewed June 19, 2014

Room was small but clean and in good condition. Much nicer than it appears from the outside. Free parking if you get there early before the lot gets full, which is a huge bonus in San Francisco. What truly sets this hotel apart though is the customer service. Bruce was so friendly and drew us maps to get all around town by public transportation, which worked out well. He was extremely knowledgeable about the city and gave us a lot of great tips. Would gladly stay here again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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677 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Auburn, Washington
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

This hotel was recommended to us as a great place to stay in San Francisco that was reasonable, close to the Disney Family museum, Golden Gate Park and easy to take advantage of public transportation. All of it turned out to be true with the addition of some great help from Bruce and Raymond who is an encyclopedia of local history and information. We parked the car and didn't use it again until we left. Would not have been possible without help from these guys. We spent four nights here in the the double queen room. The room was basic but clean and quite large. The beds were comfortable with plenty of pillows. The bathroom was tiny and I can see a problem if there were more than two people but my son and I had no problems sharing. All in all it was a great stay and would do it again.

Room Tip: If you need more room, ask for a corner room with double queens. Book well in advance as they fill u...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 15, 2014

i needed 2 rooms and did not want to pay much for a 1 night stay in San Francisco, This travelodge did the job. It was close to transportation, the Presidio and easy access to Golden gate bridge, take the presidio shuttle it is free and takes you to the bridge. the motel was a good value, the rooms were not big and especially the bathroom, breakfast was very simple, but the property, rooms were clean, free parking(very limited), safe neighborhood and the staff was the most informal, helpfull staff of 10 hotels we stayed in, especially Raymond full of information and ready to assist you, don't be shy dealing with these guys, they ae ready to always help. I recommend this hotel if staying for a short time and budget is a consideration, especially if the sights you are going to are nearby,as it was for us.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northants
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 9, 2014

We recently stayed here for 2 nights at the start of our road trip and 2 nights on completion. The hotel was central enough to local amenities, plenty of places to eat and a supermarket and chemist. It was clean and had adequate storage space. Free parking too, although limited to slightly less spaces than rooms. The breakfast was adequate, the usual American, coffee and croissants, cereal and pastries. However what sets this hotel aside is the INCREDIBLE STAFF. Nothing is to much bother. Raymond gave us a local map and spent much time explaining the bus routes and where to go. Bruce even agreed to receive a parcel for us. What service. The hotel should be very proud of these two dedicated staff. Always happy and willing to advise.
What a pleasure it was to stay somewhere where the staff are happy and take pleasure in their jobs. Would not hesitate to return

Room Tip: Ask for downstairs if you have a lot of luggage as no lift
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Francisco at The Presidio Travelodge

Address: 2755 Lombard Street, San Francisco, CA 94123
Phone Number:
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#18 Best Value Hotel in San Francisco
#31 Family Hotel in San Francisco
#63 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — San Francisco at The Presidio Travelodge 2*
Number of rooms: 27
Official Description (provided by the hotel):
All of our Rooms feature: Free Reliable High Speed Wireless Internet Access, Refrigerator, New Flat Screen LCD TV with Cable and HBO, Alarm Clock with MP3 Player, In-room Coffee, Hairdryer, and free access to a business center with a printer from 7AM to 7PM. We are pet friendly, $20/Pet/Day cleaning fee. We are a 100% non smoking, AAA approved hotel with free limited parking. The Palace of Fine Arts and Exploratorium are just four block's walk away. Our location is especially good for touring the city while remaining quiet. We are near 5 bus lines which can transport you all over the city. The staff here was either born in the city or has lived her long enough to help you navigate the well and not so well known parts of San Francisco. ... more   less 
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Also Known As:
San Francisco At The Presidio Travelodge Hotel San Francisco
Travelodge San Francisco
Travel Lodge San Francisco
San Francisco Travelodge
San Francisco Travel Lodge

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