Staff very good and recommendations and assistance freely given. All of them were friendly and helpful.
The only advice I would not take is the offer of the airport shuttle service, we got a taxi there and the staff booked a shuttle to take us back to the airport. It was cheaper than the taxi but he was late and we weren't told he would be picking up other people so we were really cutting it fine getting to the airport which was very stressful! The driver couldn't have cared less and kept saying we would be fine. When we got to the airport finally, we ran from floor to floor to check in and then made it through customs with just a few minutes to catch our breath, not ideal.
During our stay the rooms were fine and bed comfy, but were really noisy with people slamming doors at all hours.
Location was good for eating out and when you work out the bus service great for getting all places. Lovely park at the back of the hotel for reading and relaxing.