I stayed here back in October 2010 for about 10 days while settling into SF for a relocation. The staff, Nicky and Tyler were friendly and helpful while I stayed there. There was an issue with noise in the room beside me and they were quick and efficient about finding me a quieter room. And when i finally left for my trip, they stored some luggage for me until I got back to move into my apartment. I have owed them a review since then and have been too busy to figure out this darned tripadvisor. But now it's done. If you need a budget business travel hotel that's close to the Marina but away from the main traffic noise, stay here.