We stayed at the Ritz SF twice over the holidays, both before Christmas and New Year's Eve. While this used to be a top hotel in top location and still charges top prices, I would agree with other reviewers that the hotel furniture is worn and need updating, many rooms are noisy with no views, the spa unimpressive and staff is not all well-trained or attentive. Tables were not cleared in club area, concierges were curt or working on personal matters, staff chatted loudly in the corridors, there were long waits for food and room service, and we were not greeted us by name although we stay here frequently. Housekeeping was haphazard, our clock alarm was set to 6 am, internet kept dropping, lightbulbs were burnt out, there was no tv remote in the room which then took three calls to get delivered. It is hard to keep high standards, and staff may not like working over holidays, I get it, but next time we'll head to the Four Seasons.
- Official Description (provided by the hotel):
- The Ritz-Carlton, San Francisco is nestled in the heart of this amazing city, but miles away from an ordinary experience.Escape to this luxury hotel in San Francisco today. The Ritz-Carlton, San Francisco is a Tier 3 property in The Ritz-Carlton Rewards.This San Francisco luxury hotel features 336 guestrooms and suites, Parallel 37 - Ron Siegels chic, new restaurant, bar and lounge and a recently expanded, state of the art fitness facility, and much more. All just blocks from mainstay landmarks. ... more less
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- Also Known As:
- The Ritz-Carlton Hotel San Francisco
- San Francisco Ritz Carlton
- Ritz San Francisco
- Ritz-Carlton San Francisco