Location: the hotel's location is excellent. It is close to Union Square and very good restaurants. The only problem and a BIG one is that there is a fire station close by and the sirens keep you up all night. I am a light sleeper so the first night only slept for a couple of hours. Then I understood why in the hotel services book at the room they had a section dedicated to serene sleep and offered guests with complementary earplugs. The next morning I requested mine and slept well...but I did not heard my phone alarm:)
Service: the service is very good. Room service is good. Try the flatbread pizza!
Room: the rooms are very well appointed. The size is good. They are clean and modern.