Checked in and they couldn't find me in their system. I showed them my confirmation email, she then found my reservation and then she told me that I booked with a third party. I explained that I had paid an extra $200 for a suite on a higher level with a city view. She reminded me that I booked with a third party and they only had 5 rooms left and none were with a city view or a suite. All she could offer was a standard room on the 5th floor and was rude about it. Nothing else was offered and I had to also pay $60 for parking on top of that. I took the room, but I would never stay there again. It wasn't even that nice, can't believe it is 4 stars, what a terrible experience!!
- Also Known As:
- Jw Marriott San Francisco Union Square Hotel San Francisco
- Jw Marriott San Francisco Union Square Hotel
- San Francisco Jw Marriott
- Marriott San Francisco
- San Francisco Marriott
- Pan Pacific Hotel San Francisco
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Marriott, Priceline, Tingo, Otel, Hotels.com, Venere, Agoda and Fareportal so you can book your JW Marriott San Francisco Union Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.