This is a fantastic place! My husband and I regularly go to San Francisco for business and decided for a change to try the Inn at Union Square for our visit a few weeks ago. The location is very central -- literally steps away from Union Square, and less than 10 minute walk from Powell BART station. The staff were wonderfully friendly and helpful. Complimentary continental breakfast and evening wine (excellent white & red) & cheese were delicious. The room we stayed in was very clean and seemed newly renovated with lovely extras like Aveda soap and thick bathrobes. We enjoyed our stay so much that we already rebooked for a Summer 2005 trip!

I discovered this boutique hotel via an internet search in 2003. I had the occasion to travel on business to the Bay area several times in 2003/2004. Overall, the place is a charming, comfortable and pleasant place to stay. It is also a value.

What first drew me to the Inn at Union Square were the internet specials they were running. I was able to get a room within the Federal government allowance. Adding to the value were the complimentary continental breakfasts in the morning, and the wine/appetizers in the evening. They also put out cookies at night.

The second thing that drew me to the Inn was its location. It's right in the heart of Union Square, convenient to shopping, restaurants, the financial district, and cable cars.

What keeps me going back to the Inn is the continued value, the polite and responsive staff, and the guests I've met. If you haven't been to this place, it is in a narrow building with only about 5-6 rooms per floor. There are only 5 or 6 floors. On each floor, at the front of the building is a bay window seating or butler's area, overlooking Post St., where there is a table, fire place, and some counter space. This is where the breakfasts are served in the morning, and the wine in the evening. While sitting at the table with a glass of wine, I've often been joined by other guests who have engaged me in very nice conversation. So, the hotel gives you an intimate or kind of a small town feel in a large city, which I enjoy.

The rooms are nice, although some are a bit tired. Some have been renovated, but every room I've stayed in has been clean and comfortable, if not charming.

I highly recommend this hotel! Look on their website for internet specials. If the website doesn't indicate availability or the rate you want, call the hotel directly. Sometimes the website isn't quite up to date and a better rate can be had over the phone. Enjoy!!

I have stayed at the Inn numerous times, and booked again in late November. I had requested a quiet king suite two months in advance but when my husband and I arrived only a king, or a queen suite were available. We looked at both and both were very shopworn and cramped but we chose the queen suite. Upon taking our luggage into the room we clearly detected a strange noise near the head of the bed, and were advise by the staff that that was the dishwasher, which was on the other side of the wall in the kitchen "but it will only run for another hour." It was 10 p.m. by that time and we were told the kitchen staff arrived at 6:15 a.m. We told the staff this wouldn't work and were advised we could get our deposit back.

We booked a hotel by phone down the street and upon leaving were told by the staff that they could not insure any refund afterall. The man kept telling us how new he was at the hotel. Furious, we trudged down the street to our new, wonderful Hotel Monaco. We told the "new" guy we would file a charge against them with BBB and ultimately they didn't charge us. Never again will I go to the Inn.

My husband and I stayed here in September for 3 nights based on the good reviews here about The Inn. We found it to be a small hotel in a great location, with friendly, professional staff and excellent value for money.

Our room was reasonably sized, older but had been refurbished at some point in the recent past. Not luxurious, but you certainly can't fault it. The bedlinen, bathrobes and towels are all of beautiful quality. The only issue we had was the weather- San Fransiscans kept telling us it was unseasonably hot, over 90 degrees on the days we were there- we stayed in a room on the top floor with no air conditioning so it was quite stuffy.

The Inn's extras make this hotel excellent value for money. The breakfast was substantial and the wine reception not only a nice touch, but the quantity and quality of the canapes were also generous. Little extras in the rooms such as the Aveda toiletries and bottled water were also appreciated. We also met some interesting people over breakfast.

We would definitely recommend this hotel, and would stay here again though maybe not in summer.