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“Charming, convenient, convivial” 4 of 5 stars
Review of The Inn at Union Square

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The Inn at Union Square
3.5 of 5 Hotel   |   440 Post Street, San Francisco, CA 94102   |  
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Ranked #3 of 237 Hotels in San Francisco
GreenLeadersBronze level
Pinehurst, North Carolina, United States
1 review
“Charming, convenient, convivial”
4 of 5 stars Reviewed December 10, 2012

We recently stayed at the Inn during a wedding weekend and enjoyed our experience. The nightly wine and cheese gatherings and the continental breakfast in a "parlor" setting were quite nice. Very convenient for shopping. The entire staff was quite pleasant and helpful. I would recommend getting a suite for the added space.

Room Tip: get as large a suite as you can for the additional space
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, December 13, 2012
Dear guest,

Thank you for your recent visit to the Inn at Union Square and for taking the time to share your experience. We are very pleased you enjoyed our convenient location near all the best shopping in San Francisco. We are even more pleased that you enjoyed our pleasant and helpful staff. They take great pride in providing every guest with a great experience. We hope to see you back soon.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,115 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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English first
Berkeley, California
1 review
5 of 5 stars Reviewed December 9, 2012

My wife and I go to the Inn at Union Square every year near Christmas time to see the lights and take in the holiday spirit. We do our Christmas shopping and find the location so conveinient to rest in between stores and dinner. The Inn is very friendly, well located and reasonably priced.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed December 9, 2012

The Inn is centrally located within the very active union square location. The location is a dream for the keen shoppers! Easy walk to the bart station for those using the bart from the airport and the cable car runs literally 50m away with an easy walk to the first / last stop on powell.

Special mention to Wayne the house keeper who is very welcoming and the nightly wine and cheese hour is an additional treat!

Staff are very friendly and super helpful.

Site manger was kind enough to work me down to the bart station when i had done a little too much shopping and had one too many bags.

Highly recommended and family friend place.

Will return one day and have started advising all family and friends to stay here!

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, December 11, 2012
Dear Guest,

Thank you for the kind words and for your recent visit to the Inn at Union Square. We are pleased you found our location near Bart and Union Square, our wine hour and personalized service to your liking and that you will recommend our hotel to your friends and family. Wayne and the rest of the staff are very appreciative of the mentions as we all enjoy pampering our guests and accommodating their needs. We do hope you return soon.


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bokeelia, Florida
1 review
5 of 5 stars Reviewed December 2, 2012

My wife recently stayed here while celebrating our 25th anniversary and could not have been happier with our choice. They were gracious enough to provide us with a bottle of champagne and chocolates to help celebrate. The entire staff (especially Ken) were terrific and went out of their way to make our stay enjoyable. The breakfast and wine tasting were a wonderful touch. The room was neat and clean. Much more personal attention than staying at something sterile and unfriendly like one of the major chains. Thanks to all the staff for a wonderful stay and we hope to visit again in the future.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, December 4, 2012
Dear Guest,

Thank you so much for sharing your experience and for your patronage. We were so happy to be a part of your 25th anniversary and glad you enjoyed your stay. Thank you for recognizing the efforts of the staff (especially Ken) and the personalized service you received and we hope to see you back for your 26th anniversary.


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 1, 2012

Small but enjoyable hotel providing great value. Location so close to Union Square was great. Accommodation was clean with well appointed rooms. Loved the wine and cheese touch late in the afternoons. Would definitely come again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, December 4, 2012
Dear Guest,

Thank you for your recent visit to the Inn at Union Square. We are very pleased you appreciated the complimentary wine and cheese hour and our clean and well appointed guest rooms. Our prime location makes visiting the sights of San Francisco quite easy. We look forward to your return visit soon.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 30, 2012

My husband and I had stayed here a couple of years ago and loved it, so it was my first choice for this trip. I stayed here for 6 nights while attending a conference at the Moscone convention centre and was looked after so well. The staff are unfailingly friendly and helpful, and came up with good restaurant suggestions nearby to suit the various occasions. I managed to get to a couple of the cheese and wine gatherings in the evenings before the conference really kicked in and enjoyed the chance to chat to a range of interesting people, which seems to be a feature of this hotel. Having continental breakfast available from 7 was great on mornings with an early dash to the conference - it was about a 15 minute walk from the hotel to the conference centre.

My room was great. Quiet is much more important to me than a view for a trip like this, and it was amazing how quiet the room was when just outside the front of the hotel was the hubbub of Union Square. The beds are also extremely comfortable.

I now feel this is my home away from home in San Francisco, and could not imagine going anywhere else. I'm sure I'll be back.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2012

We stayed at The Inn at Union Square Wed Nov 21to Fri Nov 23rd. Being our first trip to San Francisco, the location of this hotel could not has been better. From SFO airport we hopped on the BART transit system to the Powell station and made the 4 block walk to the hotel.
Just steps from Union Square, great shopping, great restaurants and tourists stops such as double decker buses and cable cars made getting around so easy.
The continental breakfast was amazing as well as the wonderful wine and cheese in the evenings. The staff was so friendly and helpful with anything you need.
We did not spend much time at the hotel but when we did it completely met our expectations. Rooms are on the smaller size but the price was unbeatable.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, November 29, 2012
Dear Guest,

Congratulations on your recent wedding and we are truly honored you chose us for part of your honeymoon. We are very pleased you found our convenient location, breakfast and wine hour to your liking. Our friendly, professional staff is always eager to please and take excellent care of our guests. We hope you return soon, or at the very least, on your anniversary.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Union Square

Address: 440 Post Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Family Hotel in San Francisco
#5 Business Hotel in San Francisco
#32 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Inn at Union Square 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

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