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“Awesome stay at the Inn” 5 of 5 stars
Review of The Inn at Union Square

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The Inn at Union Square
3.5 of 5 Hotel   |   440 Post Street, San Francisco, CA 94102   |  
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Ranked #3 of 236 hotels in San Francisco
GreenLeadersBronze level
Bokeelia, Florida
1 review
“Awesome stay at the Inn”
5 of 5 stars Reviewed December 2, 2012

My wife recently stayed here while celebrating our 25th anniversary and could not have been happier with our choice. They were gracious enough to provide us with a bottle of champagne and chocolates to help celebrate. The entire staff (especially Ken) were terrific and went out of their way to make our stay enjoyable. The breakfast and wine tasting were a wonderful touch. The room was neat and clean. Much more personal attention than staying at something sterile and unfriendly like one of the major chains. Thanks to all the staff for a wonderful stay and we hope to visit again in the future.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, December 4, 2012
Dear Guest,

Thank you so much for sharing your experience and for your patronage. We were so happy to be a part of your 25th anniversary and glad you enjoyed your stay. Thank you for recognizing the efforts of the staff (especially Ken) and the personalized service you received and we hope to see you back for your 26th anniversary.


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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New Zealand
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 1, 2012

Small but enjoyable hotel providing great value. Location so close to Union Square was great. Accommodation was clean with well appointed rooms. Loved the wine and cheese touch late in the afternoons. Would definitely come again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, December 4, 2012
Dear Guest,

Thank you for your recent visit to the Inn at Union Square. We are very pleased you appreciated the complimentary wine and cheese hour and our clean and well appointed guest rooms. Our prime location makes visiting the sights of San Francisco quite easy. We look forward to your return visit soon.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 30, 2012

My husband and I had stayed here a couple of years ago and loved it, so it was my first choice for this trip. I stayed here for 6 nights while attending a conference at the Moscone convention centre and was looked after so well. The staff are unfailingly friendly and helpful, and came up with good restaurant suggestions nearby to suit the various occasions. I managed to get to a couple of the cheese and wine gatherings in the evenings before the conference really kicked in and enjoyed the chance to chat to a range of interesting people, which seems to be a feature of this hotel. Having continental breakfast available from 7 was great on mornings with an early dash to the conference - it was about a 15 minute walk from the hotel to the conference centre.

My room was great. Quiet is much more important to me than a view for a trip like this, and it was amazing how quiet the room was when just outside the front of the hotel was the hubbub of Union Square. The beds are also extremely comfortable.

I now feel this is my home away from home in San Francisco, and could not imagine going anywhere else. I'm sure I'll be back.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2012

We stayed at The Inn at Union Square Wed Nov 21to Fri Nov 23rd. Being our first trip to San Francisco, the location of this hotel could not has been better. From SFO airport we hopped on the BART transit system to the Powell station and made the 4 block walk to the hotel.
Just steps from Union Square, great shopping, great restaurants and tourists stops such as double decker buses and cable cars made getting around so easy.
The continental breakfast was amazing as well as the wonderful wine and cheese in the evenings. The staff was so friendly and helpful with anything you need.
We did not spend much time at the hotel but when we did it completely met our expectations. Rooms are on the smaller size but the price was unbeatable.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, November 29, 2012
Dear Guest,

Congratulations on your recent wedding and we are truly honored you chose us for part of your honeymoon. We are very pleased you found our convenient location, breakfast and wine hour to your liking. Our friendly, professional staff is always eager to please and take excellent care of our guests. We hope you return soon, or at the very least, on your anniversary.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
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New York
1 review
4 of 5 stars Reviewed November 27, 2012

I visited SF recently after a gap of 5 years and picked this hotel for the good location. We were pleased to stay here as it suited our needs for this visit which was for a long weekend in October. The rooms were much better than we could have expected and off course the location was heart of town so we were happy that we booked this Inn.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 26, 2012

We stayed her for a week of our honeymoon and could not have picked anywhere better to stay. The hotel is fairly small (6 floors) which gives it more of a boutique feel than being a big corporate. The room itself was very comfortable and quiet despite the hotel being less than a minutes walk from union Square. Each floor has a small kitchen area with tea and coffee and there is also wine out in the early evening and breakfast in the morning (muffins / toast / cereal / fruit - that sort of thing).

All the staff were fantastic and made us feel so welcome. The manager has left us a letter along with some champagne when we arrived congratulating us on our wedding and everyone who worked there was friendly and helpful and really helped to contribute to a fantastic week in San Francisco.

In short, I would not hesitate to recommend this hotel to anyone visiting SF!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 24, 2012

This was our third stay at the hotel and we were not disappointed. The quaint boutique hotel continues to delight us and we recommend it highly.

On this occasion we opted for a junior suite as the standard rooms are fairly small (very well equipped though) and we prefer more space. The cost of the larger room was only marginal. In fact overall the pricing is fabulous. Not only are the room rates very well priced, there are some excellent inclusions including; complimentary continental breakfast (wide range of options), tea and coffee avail all day, daily evening wine and cheese between 5.30-7pm, turndown service with bottled water, cookies in the evenings and a range of other things. Whilst there is no restaurant on site, room service is available based on the menu of Morton's steakhouse next door.

The staff are excellent and offer a very personal yet professional service. Nothing is too much trouble. As always, we were made to feel very welcome.

The location is also a bonus. Located just at Union Square, the hotel is within easy walking distance of the Union Square shopping precinct, restaurants, bars, China Town and the famous cable cars. Areas like Fisherman's Wharf, Golden Gate Park, etc are a short taxi ride away. I'm sure public transport would be easy too.

A highly recommended hotel for your next visit to San Francisco. We will definitely return!

Room Tip: Rooms are small but well equipped. A junior suite is a good option for more space at very little ext...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, November 26, 2012
Dear Guest,

Thank you for your recent visit to the Inn at Union Square and for recommending us to fellow travelers. We are pleased you enjoyed our central location near the famous cable cars and Chinatown, complimentary breakfast and our professional service. The highest compliment you can bestow is a return visit and we look forward to welcoming you back soon.


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn at Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Union Square

Address: 440 Post Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#2 Romantic Hotel in San Francisco
#4 Family Hotel in San Francisco
#5 Business Hotel in San Francisco
#32 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Inn at Union Square 3.5*
Official Description (provided by the hotel):
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

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