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The Inn at Union Square: Traveler Reviews

3.5 of 5
440 Post Street, San Francisco, CA 94102 (Downtown)
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The Inn at Union Square
Ranked #3 of 235 hotels in San Francisco
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800 reviews from our community

Traveler rating
    567
    187
    27
    15
    4
See reviews for
Families
70
 
Couples
474
 
Solo
54
 
Business
89
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Vancouver, British Columbia, Canada
1 review
3 helpful votes 3 helpful votes
“Ultimate cozy hotel in San Fran”
5 of 5 stars Reviewed November 10, 2012

Not only was the location fantastic, (super close to great shopping, restaurants & sights) but the entire hotel is so clean, cozy and comfortable. The breakfast and complimentary happy hour were great. But the best of all is the staff, everyone were exceptionally warm and welcoming, helping us with what ever we needed. And do not leave with out meeting Wayne the Inn Keeper. he has so much knowledge about every aspect of San Fran, and he's a great guy to have a drink with at the happy hour!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask gtdfrresagg about The Inn at Union Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Charming hotel - excellent service”
5 of 5 stars Reviewed November 10, 2012

We stayed in this hotel for one night. Ann at the front desk was fabulous! She found out we were celebrating my boyfriend's 50th birthday and had champagne, chocolates and a rose sent up to the room!
Great location, very comfortable bed.
The hotel is older but very nice. Continental breakfast was average. Evening wine and cheese was very good!

Room Tip: The only con is the elevator is very small. I chose to take the stairs, even though it was 4 flight...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Aloha000 about The Inn at Union Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review
November 13, 2012
Dear Guest,

Thank you very much for your recent visit. We are so glad you enjoyed your stay at the Inn at Union Square and that you found our staff, beds and wine hour to your liking. Once again, Happy Birthday and thank you for your patronage and your feedback.


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crawley, United Kingdom
1 review
“A Gem of a Hotel - A Real "Find"”
5 of 5 stars Reviewed November 9, 2012

I have stayed in many many hotels worldwide in my time and Inn On The Square, San Francisco has to go down as one of the best ever. The hotel is ideally located a few steps from Union Square with all its shopping, restaurants and entertainment. Our room was comfortable, spaceous, spotlessly clean and so quiet and peaceful. The management and staff are extremely welcoming and provide the highest standards of hotel service and helpfulness in getting the the best out of our visit to San Francisco, even bookking tickets for us on the spot. A lovely complimentary continental breakfast is provided which we took to our rooms, a rarity I find, in America, there is even a daily wine and hors d'oeuvres party, also complimentary. Coffee, tea and fruit are available at all times. In the end we didn't want to leave, my wife and I both highly recommend this hotel and will certainly stay there again if we return to San Francisco.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bluesails50Crawley about The Inn at Union Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Hutt
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“A Little Gem - Highly Recommend”
5 of 5 stars Reviewed November 9, 2012

This small hotel was fantastic - we can't say anything bad about it. Our suite was lovely and large, with free bubbles (great surprise). All the staff were friendly and Wayne the Inn Keeper is a bundle of knowledge and very entertaining. Lovely breakfast and very welcoming evening wine and nibbles after a day's walking, cycling etc. Very close to Union Square, shops and great restaurants. This was our final hotel after a 5 week holiday and very hard to leave - HIGHLY RECOMMEND TO ALL.

Room Tip: We stayed in a suite, which was a very quiet rear room and a good size.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by maureen55 for San Francisco
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
151 reviews 151 reviews
39 hotel reviews
Reviews in 64 cities Reviews in 64 cities
96 helpful votes 96 helpful votes
“An excellent, pocket-sized hotel in the middle of everything”
5 of 5 stars Reviewed November 8, 2012

This hotel does not look like much, sandwiched into a very narrow building indeed. However, it is warm, welcome, friendly, and the folks who work here really are consciously helpful. Though there was no real office work space, they were very supportive when we took over one of the brunch areas all day in order to work. The rooms are bigger than you would think from the hall sizes (which are really incredibly narrow!). Overall, I would not hesitate to stay here again at any point.

Room Tip: Many of the rooms have light-bearing windows, with only a view of a brick wall a meter away. This i...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 6 more reviews by stubby_galavant for San Francisco
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Union Square

Also Known As:
The Inn At Union Square Hotel
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel
Address: 440 Post Street, San Francisco, CA 94102
Phone Number:
Region: United States > California > San Francisco > Downtown
Amenities:
Business Center Free Breakfast Free High-Speed Internet Room Service Suites
Hotel Style:
#2 Family Hotels in San Francisco
#5 Business Hotels in San Francisco
#20 Romantic Hotels in San Francisco
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 
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