I made a reservation late last night for next week , and needed to cancel it within 12 hours due to confusion over the reservation. I was passed the buck to six different people, two of whom laughed at me, and finally to the manager that refused to give me 500 dollars back for the error. Bad customer service, especially under the circumstances and within 12 hours of the reservation. Merry Christmas fairmont hotel. I will never return.
- Official Description (provided by the hotel):
- World-renowned, The Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the San Francisco hotel's spacious guestrooms and suites have been elegantly updated including flat screen TVs, Frette linen ensembles, pillow top beds, and MP3 docking stations.In addition to its 591 guest rooms and suites this luxury San Francisco hotel offers fine dining with three renowned restaurants and lounges, as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, The Fairmont San Francisco hotel presents an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services, which make for an unforgettable stay. ... more less
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- Also Known As:
- The Fairmont San Francisco Hotel San Francisco
- Fairmont San Francisco
- Fairmont Hotel San Francisco
- San Francisco Fairmont