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“Excellent View, 20 floor elevator ride with Harry Connick, Jr” 5 of 5 stars
Review of The Fairmont San Francisco

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The Fairmont San Francisco
5.0 of 5 Hotel   |   950 Mason Street, San Francisco, CA 94108   |  
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15% Off Room/Double Miles
Ranked #16 of 236 hotels in San Francisco
GreenLeadersSilver level
Orlando
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
“Excellent View, 20 floor elevator ride with Harry Connick, Jr”
5 of 5 stars Reviewed yesterday NEW

Our family of four took two rooms for 2 nights, separated by 20 floors in order for one room to have a view,

It was exciting to run into Tom Brokaw in the lobby and ride the elevator 20 floors with Harry Connick Jr.

Unfortunately the Tonga Room was closed the dates we were there. You need a warm rain coat for the windy nights, even in the summer. The Mark is across the street but not much else to do nearby. My daughter and I walked to China town for dome shopping.

Stayed August 2013
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229 people have reviewed this hotel

Traveler rating
    149
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52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sharpsburg
1 review
5 of 5 stars Reviewed yesterday NEW

This is an amazing historic hotel in a great location in San Francisco. The Lobby and common areas feel "Royal". The rooftop garden is beautiful. I didn't eat in the restaurant or bar but they are beautiful. My room was huge!! The cafe attached was a pleasant surprise but bring walking shoes because it's at the top of one of the steepest hills we saw in San Francisco. Stay Here!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Fairmont is stately and grand with modern aesthetics and decor. The first room we checked in faced a sterile "courtyard". It reminded me of an insane asylum. I assume it was the basic rate associated with the conference. We upgraded to a KING. It was a room with a view! The closet was large! The carpet was plush!
Don't make the mistake I made. Do not exercise a new muscle group days prior to your trip or you will regret every step up the incline from Union Square. IJS!
Ate in Tonga Room. Good band, good times.

Room Tip: Room with a bay view.
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Coaster
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Fairmont is a very glamorous hotel. It is large, but the service is still top notch. The rooms are very well appointed, and the beds are comfortable. While we didn't have dinner here, we had drinks at the Tonga Room, which is very popular with the tourists, while a bit cheesy with the regular rain showers and thunder storms in the middle of the room. The breakfast buffet is excellent and worth the quite high price, if you like breakfast.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review, yesterday
Thank you for your very kind words about the hotel. We welcome all guest feedback, but are particularly pleased to hear from such a seasoned traveler as yourself. As we pride ourselves on service, I'm happy you felt in spite of our size, we still delivered personalized touches. We are very proud of our room renovation and feel the modern decor matches perfectly with the historic feel of the property. Thanks again for your kind words and we hope to welcome you again in the future.
Sincerely,
Lucas Schumacher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire, United Kingdom
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at this wonderful hotel for 3 nights and had a wonderful time. This is a beautiful place to stay and we felt very at home here. We had a wonderful spacious room with a large on suite and it was also great to have a his and her's sink. The room had all mod cons, Wifi etc. The hotel is clean and spotless at all times and the staff are very attentive and friendly. We had breakfast every day and it was superb. We also had dinner at the Tonga Restaurant with a table for 2 next to the pool, it was wonderful. The restaurant had live entertainment and between shows would do a show of it's own with rain, thunder and lightning! The food lived up to expectation and the cocktails to wash it down. The hotel is located at the top of nob hill and is in a wonderful location. A Tram service is just around the corner and something you have to do. If you are intending to visit San Francisco in the near future, which is also something we are glad we have done! Please take a look at this wonderful hotel, you will not be disappointed in the slightest. During our honeymoon we went to 4 states and on to Cancun and by far this was my personal favourite hotel of all that we stayed at. Hope you enjoy it as much as we did and would just like to thank all the staff at the Fairmont for this.

Room Tip: When you book include breakfast in your package.
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Green Features: I am aware of the practices and very happy that they are carried out.
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review, 2 days ago
Thank you for your kind words about the hotel and congratulations on your wedding! We're honored that you chose to spend such a momentous occasion with us and that we were your favorite hotel! Tonga Room is a San Francisco institution and not to be missed, so I"m happy you were able to experience it. I look forward to sharing your kind words with the team, I know they'll be thrilled to hear them. Thanks again and we hope to welcome you back in the future.
Sincerely,
Lucas Schumacher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

We had a spacious room with a superb view and a huge bathroom. It was clean and spotless but housekeeping was somewhat slack (dirty dishes sitting around all day, for instance). We had dinner at the Tonga Room with some local friends and it was splendid: excellent food and entertaining live music (not to mention the dangerously delicious cocktails). We'll be back for sure!

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
5 of 5 stars Reviewed 5 days ago NEW

Old school San Francisco property that not only attracts locals, families, and tourist, but also attracts trendy and upscale tech and commercial clients. Really impressive blend of people that works well.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review, 2 days ago
Thank you for your kind words about the hotel. I'm very pleased to hear you had such a nice stay with us and look forward to sharing your feedback with the staff. Thanks again and we hope to welcome you again in the future.
Sincerely,
Lucas Schumacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in San Francisco
#7 Luxury Hotel in San Francisco
#11 Romantic Hotel in San Francisco
#13 Family Hotel in San Francisco
#17 Green Hotel in San Francisco
#19 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Fairmont San Francisco 5*
Official Description (provided by the hotel):
World-renowned, The Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the San Francisco hotel's spacious guestrooms and suites have been elegantly updated including flat screen TVs, Frette linen ensembles, pillow top beds, and MP3 docking stations.In addition to its 591 guest rooms and suites this luxury San Francisco hotel offers fine dining with three renowned restaurants and lounges, as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, The Fairmont San Francisco hotel presents an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services, which make for an unforgettable stay. ... more   less 
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Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont

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