We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice historic hotel” 4 of 5 stars
Review of The Fairmont San Francisco

Save Saved
You added The Fairmont San Francisco to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
The Fairmont San Francisco
5.0 of 5 Hotel   |   950 Mason Street, San Francisco, CA 94108   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Offers & Announcements
15% Off Room/Double Miles
Ranked #20 of 236 hotels in San Francisco
GreenLeadersGold level
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice historic hotel”
4 of 5 stars Reviewed 2 days ago NEW

Good value for money if you get a discounted rate. Service ok and the hotel is a bit on the old side.. But, decent size rooms. Can be tough getting taxis in the morning but it is close to union square by foot (although it is quite a hike back up the hill). Overall recommend

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

161 people have reviewed this hotel

Traveler rating
    101
    40
    13
    4
    3
See reviews for
28
62
7
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A wonderfully looking hotel, ornate and impressive lobby. Service is good (not excellent), location is very good (10-15 mins walk down to Chinatown, financial district & Union Sq). However, the modernised room I had for 10 days failed to impress given the price (and no Presidents Club upgrade either). No view except other rooms, fairly small, walls paper thin, very limited cable channels (no local sports!), too few power sockets but bed was comfortable. Cafe Centro good for coffee/pastries but the famous Tonga Bar is really a dark bar with rather unimpressive rain showers every 30 mins. The maitai cocktail in a tacky, ceramic coconut shell sums up the place.

Room Tip: Modernised room I had within main building was small, faced other rooms and had thin walls.
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Georgia
Top Contributor
65 reviews 65 reviews
60 hotel reviews
Reviews in 40 cities Reviews in 40 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I must admit that I love this hotel and have previously submitted rave reviews. However, a recent stay was most disappointing. The check in was painfully slow, inefficient, and inept. A very poor first impression. As a President's Club elite member, there was no room upgrade. The manager promised to make a room change the next day, but failed to follow up. The recently refurbished rooms are very nice, but I would recommend selecting one of the many superior hotels in SF.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have stayed at several Fairmonts before and wasn't disappointed. They tell me this was their original property. It has a very opulent feel in reception and the room was everything it needed to be. My only complaint was going to be the lack of sockets to charge my iphone and iPad only to find two of them built into the bedside lamp on the day I left. I'll stay with Fairmont again.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

THis hotel is like all Fairmont properties - grand, lavish and polished. We stayed here for 6 nights in July and had a great time - the location is perfect for both trips into the city and for trips to the wharf etc, with very good transport links around the hotel. The staff are polite and courteous and as you'd expect the food is also of very high standard.

The only disappointment/frustration I had was with the turn-down service, which was inconsistent and pretty shoddy at times. It does sound petty and like I'm nit-picking, however I travel a lot, and stay at a wide variety of hotels and this is the first on where I've actively noticed the housekeeping service was not great.

It's not going to affect the quality of your stay, but for a top-tier hotel with top-tier pricing, you expect a top-tier package overall.

Room Tip: Free wifi if you're a President's club member, otherwise it's $14 per day, which is insa...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Really a great hotel, superb rooms and services, fantastic view and location and historic site, unique interior and atmosphere too. We will come back soon, this was almost like home, expensive but worth every dime ...,.......,...........

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wow! will be the first words out of your mouth. The friendly doorman will help you with your luggage as you enter the very impressive lobby, so lush, so classy, so 5 star looking. The front desk agents are friendly, informative and make sure all your needs are taken care of. The concierge will always suggest great restaurants and help you get those hard to get Alcatraz tickets. The rooms are gorgeous and huge with all the amenities you will ever need. The hotel is gorgeous and in a central location. I love how the Grace Cathedral and Hunnigton park are just accross the street. The food in the lobby is fresh and delicious , my cocktail was perfect. I love just chilling In the lobby in those big comfy chairs. Yes, you feel like you're on vacation in this hotel. Excellent customer service and everything you need at your fingertips thank you!!

Room Tip: Only the 18th floor and up has a golden gate view but all the rooms are fab
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to The Fairmont San Francisco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Green Hotel in San Francisco
#5 Spa Hotel in San Francisco
#9 Luxury Hotel in San Francisco
#13 Romantic Hotel in San Francisco
#20 Business Hotel in San Francisco
#22 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Fairmont San Francisco 5*
Official Description (provided by the hotel):
World-renowned, The Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the San Francisco hotel's spacious guestrooms and suites have been elegantly updated including flat screen TVs, Frette linen ensembles, pillow top beds, and MP3 docking stations.In addition to its 591 guest rooms and suites this luxury San Francisco hotel offers fine dining with three renowned restaurants and lounges, as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, The Fairmont San Francisco hotel presents an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services, which make for an unforgettable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Jetsetter, Orbitz, Tablet Hotels, Tingo, Otel, Amex, getaroom.com, Priceline, BookingOdigeoWL, Despegar.com, Hotels.com, Agoda and Venere so you can book your The Fairmont San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont

Owners: What's your side of the story?

If you own or manage The Fairmont San Francisco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.