We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fairmont San Francisco: Traveler Reviews

4.5 of 5
950 Mason Street, San Francisco, CA 94108
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Complimentary Night
The Fairmont San Francisco
Ranked #41 of 235 hotels in San Francisco
GreenLeadersGold level
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,534 reviews from our community

Traveler rating
    726
    480
    199
    92
    37
See reviews for
Families
228
 
Couples
653
 
Solo
89
 
Business
316
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
london
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Lovely place shame about the walls”
4 of 5 stars Reviewed November 14, 2012 via mobile

A delightful hotel with style and elegance. All very nice until you try to get a nights sleep. Everything from the room next door could be clearly heard and they were only talking. Did complain and was told the room would be vacated that day which It was. But the next night the noise from both sides was not exceptable for a hotel of this stature and cost. I suggest an insulation and noise reduction project should be undertaken .

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
Ask gafferneil about The Fairmont San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Lovely Old World Hotel”
4 of 5 stars Reviewed November 14, 2012

The lobby is magnificent and the rooms are well-kept however the room I was assigned was on the small side without a view (I overlooked the rooftop and the tower meaning my only view was other hotel rooms).

It's very close to China Town and North Beach however it isn't as convenient as a hotel in Union Square and is at the top of a very steep hill which seems insurmountable at the end of a long day exploring the city. The California Cable car stops outside the hotel and there is also the Powell St line one block away for when the walk is just too much.

It's a lovely hotel and I enjoyed my stay however I think I will seek something cheaper when I return to SF.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DigitisedMe about The Fairmont San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
“Slightly faded grandeur...”
4 of 5 stars Reviewed November 13, 2012

The Fairmont is a very old-fashioned hotel - not a bad thing in itself and the lobby in particular is magnificent. The room was not big but was comfortable enough although I was woken a couple of times at 2am by noise in the corridor. The location is very central but walkers be warned it's at the top of a succession of very steep hills.

Other pros: Pleasant staff. Good if overpriced food in the Laurel Court restaurant.
Other cons: Expensive for what you get. Terrible and overpriced food in the amusingly kitschy Tonga bar.

Overall it's a good hotel and I enjoyed my stay but would possibly seek something cheaper if I were to stay in SF again - I think there may be better value for money to be found.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask houndtang about The Fairmont San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review
November 16, 2012
Dear Guest,

Thank you for sharing your recent experience at the hotel. As you mentioned we are centrally located with easy access to Chinatown and North Beach. We are also located at the only point in the city where the cable cars intersect! Thanks again for taking the time to share your feedback and we hope to host you next time you visit San Francisco.

Sincerely,
Lucas Schumacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
EastCoast
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great stay. Feast for the senses.”
4 of 5 stars Reviewed November 12, 2012

I stayed at the Fairmont for around four days earlier this month. I enjoyed the stay immensely and was able relax and rest despite a busy conference schedule. The room was gorgeous and provided a partial view of the bay. The bed was comfortable and I sleep like a log. The only complaint I have is that it is a very noisy hotel because of the activity level (but this may reflect activities occurring at the time of my stay). The hotel is a visual feast and contains a variety of stores within its walls. The staff were friendly and festive as my stay concluded on Halloween. I'd definitely stay there again.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TravelinMaster about The Fairmont San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed November 10, 2012

Arrived and told that we had booked a room without an outside view. After we complained, we were upgraded to a garden/city view (Beware of this when booking special offers!!!). Free gym membership and wifi for loyalty club members. Look out for Amex 3 nights for the price of 2 deals! Very good location, close to China Town, North Beach. Good transport links and very good cleaning staff (paid attention to detail). Staying in such a nice place made our trip even more memorable.

Room Tip: Our "garden facing room" also faced the TransAmerica tower and the city. This is a more co...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mandarinanglo about The Fairmont San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review
November 13, 2012
Dear Guest,

Thank you for sharing your recent experience at the hotel. I’m happy to hear we were able to accommodate your room move request and offer you a room with a view. As you mentioned members of our Fairmont President’s Club loyalty program enjoy such benefits as free WiFi. Thanks again for your feedback and we hope to host you next time you visit San Francisco.

Sincerely,
Lucas Schumacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omni San Francisco Hotel
Great value on a similar hotel
San Francisco, CA
4.5 of 5 stars 1,761 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in San Francisco
Trendy
Argonaut Hotel - a Kimpton Hotel
Argonaut Hotel - a Kimpton Hotel 4.5 of 5 stars 2,699 reviews
Romantic
The Donatello Hotel
The Donatello Hotel 4.5 of 5 stars 1,616 reviews
Luxury
Suites at Fisherman\
Suites at Fisherman's Wharf 4.5 of 5 stars 371 reviews
Good for business
Chancellor Hotel on Union Square
Chancellor Hotel on Union Square 4.5 of 5 stars 2,838 reviews
Show Prices ABS:HotelCheckRates-d268533?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d81394?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d247005?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d115644?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these San Francisco hotels
InterContinental Mark Hopkins Sa... 4.0 of 5 stars 1,104 reviews Hotel Drisco 5.0 of 5 stars 798 reviews The Huntington Hotel & Nob Hill ... 4.5 of 5 stars 502 reviews Omni San Francisco Hotel 4.5 of 5 stars 1,761 reviews
Show Prices ABS:HotelCheckRates-d115623?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d80983?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d115625?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224948?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 235 hotels in San Francisco, ranked by popularity

Been to The Fairmont San Francisco? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Fairmont San Francisco

Also Known As:
The Fairmont San Francisco Hotel
The Fairmont San Francisco Hotel San Francisco
Fairmont San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Address: 950 Mason Street, San Francisco, CA 94108
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Onsen Hotels in San Francisco
#4 Romantic Hotels in San Francisco
#16 Luxury Hotels in San Francisco
#21 Family Hotels in San Francisco
#32 Business Hotels in San Francisco
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
World-renowned, The Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the San Francisco hotel's spacious guestrooms and suites have been elegantly updated including flat screen TVs, Frette linen ensembles, pillow top beds, and MP3 docking stations.In addition to its 591 guest rooms and suites this luxury San Francisco hotel offers fine dining with three renowned restaurants and lounges, as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, The Fairmont San Francisco hotel presents an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services, which make for an unforgettable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Fairmont Hotels, Priceline, Orbitz and BookIt.com so you can book your The Fairmont San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Fairmont San Francisco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Fairmont San Francisco
Enter dates & see best prices* (from our partners)
Show Prices