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The Fairmont San Francisco: Traveler Reviews

4.5 of 5
950 Mason Street, San Francisco, CA 94108
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The Fairmont San Francisco
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Ranked #44 of 235 hotels in San Francisco
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Most recent review
4 of 5 stars Reviewed November 14, 2012
DigitisedMe Melbourne, Australia
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1,563 reviews from our community

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90
 
Business
321
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Lovely Old World Hotel”
4 of 5 stars Reviewed November 14, 2012

The lobby is magnificent and the rooms are well-kept however the room I was assigned was on the small side without a view (I overlooked the rooftop and the tower meaning my only view was other hotel rooms).

It's very close to China Town and North Beach however it isn't as convenient as a hotel in Union Square and is at the top of a very steep hill which seems insurmountable at the end of a long day exploring the city. The California Cable car stops outside the hotel and there is also the Powell St line one block away for when the walk is just too much.

It's a lovely hotel and I enjoyed my stay however I think I will seek something cheaper when I return to SF.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
“Slightly faded grandeur...”
4 of 5 stars Reviewed November 13, 2012

The Fairmont is a very old-fashioned hotel - not a bad thing in itself and the lobby in particular is magnificent. The room was not big but was comfortable enough although I was woken a couple of times at 2am by noise in the corridor. The location is very central but walkers be warned it's at the top of a succession of very steep hills.

Other pros: Pleasant staff. Good if overpriced food in the Laurel Court restaurant.
Other cons: Expensive for what you get. Terrible and overpriced food in the amusingly kitschy Tonga bar.

Overall it's a good hotel and I enjoyed my stay but would possibly seek something cheaper if I were to stay in SF again - I think there may be better value for money to be found.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review
November 16, 2012
Dear Guest,

Thank you for sharing your recent experience at the hotel. As you mentioned we are centrally located with easy access to Chinatown and North Beach. We are also located at the only point in the city where the cable cars intersect! Thanks again for taking the time to share your feedback and we hope to host you next time you visit San Francisco.

Sincerely,
Lucas Schumacher
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EastCoast
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great stay. Feast for the senses.”
4 of 5 stars Reviewed November 12, 2012

I stayed at the Fairmont for around four days earlier this month. I enjoyed the stay immensely and was able relax and rest despite a busy conference schedule. The room was gorgeous and provided a partial view of the bay. The bed was comfortable and I sleep like a log. The only complaint I have is that it is a very noisy hotel because of the activity level (but this may reflect activities occurring at the time of my stay). The hotel is a visual feast and contains a variety of stores within its walls. The staff were friendly and festive as my stay concluded on Halloween. I'd definitely stay there again.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed November 10, 2012

Arrived and told that we had booked a room without an outside view. After we complained, we were upgraded to a garden/city view (Beware of this when booking special offers!!!). Free gym membership and wifi for loyalty club members. Look out for Amex 3 nights for the price of 2 deals! Very good location, close to China Town, North Beach. Good transport links and very good cleaning staff (paid attention to detail). Staying in such a nice place made our trip even more memorable.

Room Tip: Our "garden facing room" also faced the TransAmerica tower and the city. This is a more co...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mandarinanglo about The Fairmont San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review
November 13, 2012
Dear Guest,

Thank you for sharing your recent experience at the hotel. I’m happy to hear we were able to accommodate your room move request and offer you a room with a view. As you mentioned members of our Fairmont President’s Club loyalty program enjoy such benefits as free WiFi. Thanks again for your feedback and we hope to host you next time you visit San Francisco.

Sincerely,
Lucas Schumacher
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Lismore, Australia
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Nice, nice, nice!”
5 of 5 stars Reviewed November 10, 2012

Very classy. We were going to stay here but ended up somewhere else. We did have a couple of drinks at the lobby bar and they were good and reasonably priced. The lobby of this hotel would be hard to beat anywhere in the world.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Fairmont San Francisco

Also Known As:
The Fairmont San Francisco Hotel
The Fairmont San Francisco Hotel San Francisco
Fairmont San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Address: 950 Mason Street, San Francisco, CA 94108
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Onsen Hotels in San Francisco
#4 Romantic Hotels in San Francisco
#16 Luxury Hotels in San Francisco
#21 Family Hotels in San Francisco
#32 Business Hotels in San Francisco
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
World-renowned, The Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the San Francisco hotel's spacious guestrooms and suites have been elegantly updated including flat screen TVs, Frette linen ensembles, pillow top beds, and MP3 docking stations.In addition to its 591 guest rooms and suites this luxury San Francisco hotel offers fine dining with three renowned restaurants and lounges, as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, The Fairmont San Francisco hotel presents an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services, which make for an unforgettable stay. ... more   less 
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