My family and I have spent the last 4 years at the Donatello either the weekend before Thanksgiving or on Thanksgiving through the weekend as our annual family trip. This year was no different than the others as far as our love for the staff and the hotel itself!
From check in, we were treated warmly, like we were visiting family and that feeling stayed with us until we checked out! The Donatello staff is extremely accommodating, friendly and helpful! I don't think we have ever encountered a staff member who was opposite of any of those things!
The rooms have been renovated since our visit last year and I have to say that we all really like what they did. The decor is more modern than what they used to have and the new room arrangement makes more sense than it used to! I really liked the new furniture and soft goods. No one can beat the comfort of the beds...I couldn't wait to get into my king size bed each night!!!
All in all, between 10 of us, there were no complaints! We have 4 kids (12, 10, 9 and 5) that travel with us each year and they ALWAYS look forward to being in San Francisco and staying at the Donatello!!
Thanks to the Donatello Staff for another successful trip!!