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“Perfect SF” 5 of 5 stars
Review of The Donatello Hotel

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The Donatello Hotel
3.5 of 5 Hotel   |   501 Post Street, cross street - Mason Street, San Francisco, CA 94102   |  
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Ranked #16 of 236 hotels in San Francisco
GreenLeadersSilver level
Sacramento, California
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Perfect SF”
5 of 5 stars Reviewed November 12, 2012

Perfect location for theater, cable car and shopping. Walking distance to China town. Park the car and take the bus or walk. My wife and I walked to China town twice, breakfast and dinner at Lefty's. Took the #30 to Pier 39 and it cost only$2 each vs $6 and an hour wait for cable car.

Room Tip: Get a room on the Post Ave side. Less street action.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
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English first
Sacramento
Top Contributor
64 reviews 64 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 12, 2012

The Donatello is one of the best kept secrets in San Francisco. The hotel is clean, the staff are friendly and welcoming and the location is great. Park your car at the hotel and head down to Union Square and watch all the shoppers. Taxis, cable cars or buses are within a block of the hotel. The hotel is in the heart of the shopping district so it can get noisy. Asking for a room at the back side will help out with less noise on Post Street. Remember, this is a big city, you can't get away from city noises. The concierge provides shopping passes to get shopping deals down at the square. Chinatown is within walking distance. Its just a fun place to stay when visiting the city.

Room Tip: Rooms on the back side - away from Post Street are less noisy.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest Hills, New York
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 12, 2012

We stay here every year and are very disappointed if the hotel isn't available. It's located a block down from Union Square. The rooms are spacious studios with all the comforts of home, including the second tv on the bathroom mirror. The staff is friendly and helpful and I love the chocolates left on my pillow at night. The club floor (top floor) offers coffee, teas and hot chocolate, a comfortable club room with a wrap around terrace and a fitness center I haven't yet visited.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ann Arbor
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 12, 2012

I always try to stay there when I am in town. Nice rooms and excellent location. Very friendly and accommodating staff. It was nice to have a dining/kitchenette area in the room. Rooms were large and comfortable.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salvador, BA
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 9, 2012

A 4-star pattern in a great, great location: Union Square, the heart of shopping options in the city, near everywhere (for instance, $12 by taxi to the pier 33 to get the boat to Alcatraz). You can find e-v-e-r-y-t-h-i-n-g nearby, including cable car line. A lot of places to have good and cheap breakfast nearby (I suggest Starbucks. Located in the lobby of the Hilton Hotel, plenty of seats, fancy place, one block ahead). Front desk, bellman, concierge: always ready at any call to comply with a request. Continuous hospitality. Room: large, comfortable, clean; coffeemaker with complimentary coffee, complimentary morning paper and chocolate at night everyday. Bathroom: ok. Concierge service: you can buy tickets to everything with Chris, a very sympathetic guy, including Alcatraz tour. Valet parking: strategic location inside the building, next to the lobby, although I do not recommend using a car in San Francisco (not necessary, the public transport is fine and parking is not easy). Room service: fine. Restaurant: a little bit expensive (pastas for about $20- $25; the portion was very small for a man, very tasty, although). I recommend the soup. I strongly recommend The Club Donatello if you travel with small kids.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Elk Grove, Ca.
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

This place is a gem. Warm and cozy rooms and modern contemporary. Noteworthy: there is a tv in the bathroom mirror. Very hi tech and cool. The room also has a fridge and microwave along with glassware. The top floor has a lounge with a wine happy hour on Fridays.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimsby, United Kingdom
Top Contributor
89 reviews 89 reviews
17 hotel reviews
Reviews in 39 cities Reviews in 39 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed November 4, 2012

We stayed three nights. Room was large and comfortable.

Air condition did not seem effective and room was noisy. you could here road traffic all night along.

WI-fi was extremely slow.

hot tub and live music was good.

Car parking good

Location brilliant.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Donatello Hotel

Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#11 Romantic Hotel in San Francisco
#15 Family Hotel in San Francisco
#18 Green Hotel in San Francisco
#31 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Donatello Hotel 3.5*
Official Description (provided by the hotel):
Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco
The Donatello

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