The husband & I stayed there from Sat to Tue in early June.
The location is great, walking distance to a lot of attractions, without all the noise & traffic. The hotel common areas could use a little freshening up; the couches & chairs in the lobby were starting to be stained and/or threadbare. The beds are great & was one of the main reasons we booked a Sheraton.
The one thing that started our stay on the wrong foot as our check-in: it took over 30min to check-in and they would not take my Starwood Preferred Number because I booked thru a "consolidator" (aka travel agent). I explain to the front desk that I did not expect to be credited the hotel room charge, just any extra charges I may incur (parking was $30/day!!! + internet connection $10/day, etc). He still did not want to put in my number. After a 6hr flight, I was not in the mood to argue, so we let it go.
Keeping in mind that the hotel is a "city" hotel, the room size was OK, small if you compare it to "resort" type hotel rooms. There didn't seem to be enough staff for the guests, all the staff we saw were always busy helping multiple people at the same time. The concierge was not very helpful; when we asked how to get to Muir Woods, she just waved us to the pile of maps.
When we go back to SF, we will probably not stay at this hotel, although they have the best hotel beds we've ever slept on.
- Official Description (provided by the hotel):
- Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more less
- Reservation Options:
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- Also Known As:
- Sheraton San Francisco
- San Francisco Sheraton
- Sheraton Fishermans Wharf