The hotel is in a good location near everything touristy and the bus stop. The service is average but they don't go out of their way to help. There was a blackout during my stay and there were no emergency lights in the stairwells and no note from Management was provided afterwards apologizing for the inconvenience.
The most disappointing thing is that they offer amenities but nothing included and all of the extras are expensive. The in-room wifi (daily or weekly rate), the breakfast ($26/day), the parking ($45/day), and even the requested mini-fridge ($15/day) are all additional costs. Be sure to factor that in the price when deciding on picking this hotel.
Noise: The hotel has gone through a renovation but it is still an old hotel. I could hear the guests in the room above walking and talking. Also, housekeeping starts knocking on doors at 9am and they aren't exactly quiet throughout the day, so forget about sleeping in or taking a mid-day nap.
- Official Description (provided by the hotel):
- Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more less
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- Also Known As:
- Sheraton San Francisco
- San Francisco Sheraton
- Sheraton Fishermans Wharf