We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location” 4 of 5 stars
Review of Sheraton Fisherman's Wharf Hotel

Save Saved
You added Sheraton Fisherman's Wharf Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Sheraton Fisherman's Wharf Hotel
4.0 of 5 Hotel   |   2500 Mason Street, San Francisco, CA 94133 (North Beach)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book Early and Save
Ranked #108 of 236 hotels in San Francisco
Brantford, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Great location”
4 of 5 stars Reviewed September 30, 2011

Nice hotel, clean but a little dated in certain locations of the hotel. We had no issues with the staff.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review, October 1, 2011
Dear RM001, thank you so much for your recent review and for the 4-star rating. I was pleased you enjoyed your stay and we look forward to your return. Wishing you warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,323 people have reviewed this hotel

Traveler rating
    420
    978
    617
    206
    102
See reviews for
568
816
74
231
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (352)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wangaratta, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed September 30, 2011

This hotel is in a great location but for a sheraton is wasTERRIBLE. The rooms you couldnt swing a cat in them. Far to small . You felt like you were in a kids hospital ward, not a hotel. The pillows were terrible. The price for this hotel is WELL over priced, you are paying for the name. WOULDNT tell anyone to stay here.

  • Stayed September 2011, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review, October 1, 2011
Dear Maigga, my apologies your recent stay with us did not meet your expectations. All of our guestrooms are oversized from a typically sized hotel guest room and we recently replaced all of our rooms with the new Sheraton Sweet Sleeper bed concept so I do apologize you did not find the pillows to be comfortable. Should you decide to return to the Fisherman's Wharf area in the future, please contact my office as we could try blocking one of our larger suites for your next visit. Again our apologies and I wish you and your family warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 28, 2011

I wouldn't deem this a top quality hotel, but it's location cannot be beat. One block off the Wharf.

Rooms are standard - nothing with views.

I found the staff very attentive. Housekeeping/management touring the floors and cleaning as they went, concierge helpful, check-in a breeze despite the lobby being packed and rooms available a few hours before official check in (a plus since we had an early arriving flight and a tired/cranky toddler).

Fireplace pits outside were a plus. I would chill out there with a wine each evening and you can get some tasty bites there as well.

  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review, October 1, 2011
Dear MS64, thank you for your recent review and for the 5-star rating of our staff's attentiveness and service. I will most certainly pass on your kind comments to our Housekeeping, Concierge and Front Desk teams and I was pleased to hear you enjoyed our outdoor fire pits in the evening. Thanks again, safe travels and warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 26, 2011

Spent 3 nights here and enjoyed it.
The Good
Rooms were nice, good size, modern and everything we needed.
Good gym
Great staff, couldnt do enough for me.
Our car hire company had their office here so very easy to pick up car.

The Bad
Car Parking prices (same everywhere though i assume).
Terrible wi-fi and only available in lobby.

  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review, October 1, 2011
Dear Seveonline, thanks for taking the time to review our hotel and for the across the board 4-star rating. I was pleased you had an enjoyable time here at Fisherman's Wharf and will pass on your kind comments to our staff. We look forward to your next visit and wish you warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 26, 2011

We had a couple of nights in the Fishermans Wharf Sheraton at the end of a road trip, before flying out. Our view may have been tinged by our excellent stay at the Sheraton Anaheim and we expected the same from this hotel. The rooms were nicely decorated (but not as big as Anaheim), the staff were friendly (but not as much as in Anaheim), the breakfast was OK (but not as good and more expensive than Anaheim).

Rooms were clean if small and the bathroom was very small. The location is good for seeing the tourist attractions. We were suprised that in San Francisco, known for its food and drink, that the Hotel only had a breakfast buffet and a coffe lounge, no proper restaurant.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review, October 1, 2011
Dear John-the-Phone, thank you for taking the time to review our hotel and for the 4-star rating for the service, cleanliness, sleep quality and location. I was pleased you enjoyed the area attractions and I will pass on your kind comments regarding our staff service to our team. Thanks again for the visit and we look forward to your return. Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 25, 2011

Great hotel, attractive, stylish decor, comfortable beds, helpful staff

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review, October 1, 2011
Dear 16Ann, many thanks for the 5-star review! I was delighted to see we exceeded your expecations and you found our staff to be most helpful. We look forward to your return visit and wish you warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ribeirao Preto, SP
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2011

Great location, nearby almost every tourist spots and restaurants by car, walking or sightseen busses; nice room and bath. Expensive to park, just like everywhere at SF and wi-fi only at the small lounge with a terrible coffee shop. The overall experience wasn't so bad.

Room Tip: higher floors are too close to the roof and therefore too hot!
See more room tips
  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review, October 1, 2011
Dear Lara M, my thanks for reviewing our hotel and many thanks for the 5-star rating for our hotel cleanliness, sleep quality and location. I am so sorry our breakfast cafe did not meet your expectations and I will pass on your concerns to our restaurant management. We hope you will return soon and I wish you warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Sheraton Fisherman's Wharf Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > North Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#41 Luxury Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Official Description (provided by the hotel):
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Starwood, Travelocity, Tingo, Otel, Reservation Counter, getaroom.com, BookingOdigeoWL, Despegar.com, Cheap Tickets, Priceline, Agoda and Venere so you can book your Sheraton Fisherman's Wharf Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf

Owners: What's your side of the story?

If you own or manage Sheraton Fisherman's Wharf Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.