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“All hotels should have management and staff like this!” 5 of 5 stars
Review of San Remo Hotel

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San Remo Hotel
1.5 of 5 Lodge   |   2237 Mason Street, San Francisco, CA 94133 (North Beach / Telegraph Hill)   |  
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Hotel amenities
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10% off room rate
Certificate of Excellence
Poughkeepsie, New York
2 reviews
“All hotels should have management and staff like this!”
5 of 5 stars Reviewed July 15, 2013

I booked a room for my son for the night between his two day sailing lesson in SF Bay- great time, highly recommend this. I had a problem with my reservation but the staff and management resolved it with great professionalism and personal care. Thank you! I recommend this hotel for anyone seeking a great hotel close to the Wharf and the Bay.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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Canterbury, New Zealand
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 13, 2013

Very interesting place to stay. Historical building with loads of character. Shame about lack of air conditioning though. We found the nights hot but the ceiling fans helped. Comfortable beds, helpful office staff, high standard of cleaning. Very handy to the Piers. Great bar below the rooms. Parking building nearby for the rental required a payment of $15 but worth it. Rooms small, shared showers and toilets but we'd visit again.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, July 19, 2013
Thank you for your review. We take great pride in maintaining the wonderful old world charm of this 1906 Hotel to create an authentic historic experience.

We are fairly close to the Bay and we do get a very refreshing ocean breeze, that helps cool down the rooms.

Hope to see you again here soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, California, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 10, 2013

The hotel is cozy and well decorated, with shared but extremly clean restrooms. Excellent value for money. My best suggestion for simple accomodation in the overpriced SF hotels.
The location is perfect to use public transportation and you are close to most of the city main attractions. On top of that, you can find street parking around the hotel, free after 8 pm.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Yorkshire
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 28, 2013

Just to reiterate the positive comments of others.

We had 5 nights at the San Remo and enjoyed our stay very much.
It’s ideally situated just 10 minutes walk from Fisherman’s Wharf and all the front desk staff are helpful and friendly.
Yes, the rooms aren’t huge but this adds to the bijou feel of an interesting old building which would be spoilt by trying to enlarge and modernise the layout.
I’d also recommend trying the happy hour menu in the nice Italian restaurant below.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Citlali C, Marketing at San Remo Hotel, responded to this review, May 23, 2014
Thank you for your comments about our San Remo Hotel. We are considered a walkers paradise according to some guests and travel writers that have stayed with us.
We have kept intact the original layout to preserve its historical beauty and we are glad that many of our guests appreciate it.
Fior d’Italia, oldest American Italian Restaurant, is a great place to have authentic Northern Italian food.
We hope to see you when you come back to San Francisco.
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Milan, Italy
Level Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 27, 2013

Picked this place based on location and price. It's homey and the guests staying here are the quiet and polite type. Overheard plenty of European languages, mostly Scandinavian, UK, German and Dutch. As for the rooms they are truly tiny, but I've had worse in Amsterdam. I'm not sure about this nonsense of calling rooms with shared bathrooms "European styled", which I've read other reviewers calling it. Being European I assure you that's not our norm. My only real complaint is that the Wifi didn't work in our room. This Hotel belonged to the two hotels out of 10 that had this issue during our US trip, that's gonna put a dent in the overall experience. Anyway, room was clean and lacked funky odors. Warm water in the showers and plenty of towels meant that the shared bathroom situation wasn't a big deal. The staff were all smiling young people who were friendly and informative. Would have been nice with a common TV area or something like that, but I'm guessing the people who stay here are book types, I am too, but I still like TV when I'm holiday. Restaurant on the first floor is supposed to be the oldest running Italian restaurant in the united states. Not bad! Area is quiet and feels very safe. Saw a skateboarder though, cool beans.

Room Tip: Get a room with a street view, that's what we got. Saw some rooms with windows towards the hallw...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

When we stay at a hotel in any city we keep it simple and funky and the San Remo delivers on both. Full of culture and history (I think Allen Ginsberg stayed there) this is a no frills stay that more than makes up for basic amenities with loads of charm. Enjoyed the dinner at Fior D'Italia and the tips from Tim were priceless.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Charles, Illinois
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 24, 2013

I love it when a favorite place keeps getting better. San Remo has always been a bargain with friendly staff and clean (tho small) rooms. Last year they added free wi-fi; this year they added a free refreshment center in the lobby. The rooms are basic but bargain-priced. The hotel is European-style, meaning shared bathrooms down the hall, but don't let that be a deal-breaker. The private shower stalls are kept immaculate, and they are plentiful enough that there's seldom a wait. The location is great--the Remo is a few blocks from the Wharf and close to public transportation, including the Powell-Mason cable car. Be forewarned:no elevators. Still, I have been coming here once a year or so for nearly ten years. It is like the proverbial home away from home.

Room Tip: Have breakfast at Pat's Cafe around the corner
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Remo Hotel

Address: 2237 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > North Beach / Telegraph Hill
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #5 of 49 Specialty Lodging in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:1.5 star — San Remo Hotel 1.5*
Number of rooms: 64
Official Description (provided by the hotel):
We are a family-owned historic boutique pension-style hotel located in North Beach, one of San Francisco’s oldest and most popular tourist destinations, and only a few blocks from Fisherman's Wharf. Built in 1906, our hotel maintains an atmosphere of Old-World charm and ambiance with specially selected antique furnishings - no two rooms are alike. The walls of the hotel are filled with a collection of memorabilia and history. Our style is simplicity and sanctuary - there are no room telephones, no televisions, and on the order of European pensions, shared baths which are meticulously cleaned daily, and are private when in use, but for all guests to use. Our staff is available while our Front Desk is open to help you find anything your heart desires. A truly unique, non-standardized hotel experience. ... more   less 
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